Overview
Chat Metrics is a live chat software designed to help businesses communicate with website visitors in real-time and improve overall lead conversion rates. Organizations can maintain a history of chats, view transcripts and download them in CSV format according to requirements.
Chat Metrics is a live chat software designed to help businesses communicate with website visitors in real-time and improve overall lead conversion...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat
Conversica is a leading provider of Intelligent Virtual Assistants (IVA) helping organizations attract, acquire and grow customers at scale.
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$21,50/month
- Free
- Subscription
Starting from
- Free
- Subscription
Reviews
Ease of Use
4,8/5Features & Functionality
4,4/5Customer Service
5/5Value for Money
4,8/5Ease of Use
4,3/5Features & Functionality
4,5/5Customer Service
4,5/5Value for Money
4,4/5Features
Total features 36
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts / Escalation
- Appointment Scheduling
- Auto-Responders
- CRM
- Callback Scheduling
- Campaign Management
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Contact Management
- Conversion Rate Optimization
- Conversion Tracking
- Customizable Branding
- Customizable Fields
- Data Import/Export
- Data Management
- Email Automation
- Email Marketing
- Engagement Analytics
- File Sharing
- Geotargeting
- Historical Reporting
- Intent Recognition
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Mobile Access
- Multiple User Accounts
- Natural Language Processing
- Offline Form
- One-to-One Messaging
- Opportunity Management
- Performance Management
- Performance Metrics
- Proactive Chat
- Product Recommendations
- Real Time Notifications
- Real-time Consumer-facing Chat
- Real-time Conversations
- Referral Tracking
- Reporting/Analytics
- Role-Based Permissions
- SMS Marketing Managment
- SMS Messaging
- Summary Reports
- Third Party Integrations
- Transaction History
- Transcripts/Chat History
- Website Visitor Tracking
Total features 36
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts / Escalation
- Appointment Scheduling
- Auto-Responders
- CRM
- Callback Scheduling
- Campaign Management
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Contact Management
- Conversion Rate Optimization
- Conversion Tracking
- Customizable Branding
- Customizable Fields
- Data Import/Export
- Data Management
- Email Automation
- Email Marketing
- Engagement Analytics
- File Sharing
- Geotargeting
- Historical Reporting
- Intent Recognition
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Mobile Access
- Multiple User Accounts
- Natural Language Processing
- Offline Form
- One-to-One Messaging
- Opportunity Management
- Performance Management
- Performance Metrics
- Proactive Chat
- Product Recommendations
- Real Time Notifications
- Real-time Consumer-facing Chat
- Real-time Conversations
- Referral Tracking
- Reporting/Analytics
- Role-Based Permissions
- SMS Marketing Managment
- SMS Messaging
- Summary Reports
- Third Party Integrations
- Transaction History
- Transcripts/Chat History
- Website Visitor Tracking
Integrations
- ActiveCampaign
- Agile CRM
- HubSpot CRM
- Insightly
- Keap
- Marketo Engage
- Oracle Eloqua
- Pardot
- Salesforce Sales Cloud
- Slack
- ActiveCampaign
- Agile CRM
- HubSpot CRM
- Insightly
- Keap
- Marketo Engage
- Oracle Eloqua
- Pardot
- Salesforce Sales Cloud
- Slack
