Chat Metrics is a live chat software designed to help businesses communicate with website visitors in real-time and improve overall lead conversion rates. Organizations can maintain a history of chats, view transcripts and download them in CSV format according to requirements.
Chat Metrics is a live chat software designed to help businesses communicate with website visitors in real-time and improve overall lead conversion...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Conversica is a leading provider of Intelligent Virtual Assistants (IVA) helping organizations attract, acquire and grow customers at scale.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$21,50/month

  • Free
  • Subscription

Starting from

  • Free
  • Subscription

Overall rating

4,8 /5
(13)
Ease of Use
4,8/5
Features & Functionality
4,4/5
Customer Service
5/5
Value for Money
4,8/5

Overall rating

4,5 /5
(14)
Ease of Use
4,3/5
Features & Functionality
4,5/5
Customer Service
4,5/5
Value for Money
4,4/5

Total features 36

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Appointment Scheduling
  • Auto-Responders
  • CRM
  • Callback Scheduling
  • Campaign Management
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customizable Branding
  • Customizable Fields
  • Data Import/Export
  • Data Management
  • Email Automation
  • Email Marketing
  • Engagement Analytics
  • File Sharing
  • Geotargeting
  • Historical Reporting
  • Intent Recognition
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Mobile Access
  • Multiple User Accounts
  • Natural Language Processing
  • Offline Form
  • One-to-One Messaging
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Proactive Chat
  • Product Recommendations
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Referral Tracking
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Marketing Managment
  • SMS Messaging
  • Summary Reports
  • Third Party Integrations
  • Transaction History
  • Transcripts/Chat History
  • Website Visitor Tracking

Total features 36

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Appointment Scheduling
  • Auto-Responders
  • CRM
  • Callback Scheduling
  • Campaign Management
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customizable Branding
  • Customizable Fields
  • Data Import/Export
  • Data Management
  • Email Automation
  • Email Marketing
  • Engagement Analytics
  • File Sharing
  • Geotargeting
  • Historical Reporting
  • Intent Recognition
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Mobile Access
  • Multiple User Accounts
  • Natural Language Processing
  • Offline Form
  • One-to-One Messaging
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Proactive Chat
  • Product Recommendations
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Referral Tracking
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Marketing Managment
  • SMS Messaging
  • Summary Reports
  • Third Party Integrations
  • Transaction History
  • Transcripts/Chat History
  • Website Visitor Tracking
  • ActiveCampaign
  • Agile CRM
  • HubSpot CRM
  • Insightly
  • Keap
  • Marketo Engage
  • Oracle Eloqua
  • Pardot
  • Salesforce Sales Cloud
  • Slack
  • ActiveCampaign
  • Agile CRM
  • HubSpot CRM
  • Insightly
  • Keap
  • Marketo Engage
  • Oracle Eloqua
  • Pardot
  • Salesforce Sales Cloud
  • Slack