---
description: Compare Forsta vs InMoment for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Forsta vs InMoment | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Forsta \<span\>vs\</span\> InMoment](https://www.getapp.za.com/compare/1998115/2049972/focusvision-decipher/vs/inmoment)

# Compare Forsta vs InMoment

Canonical: https://www.getapp.za.com/compare/1998115/2049972/focusvision-decipher/vs/inmoment

> Detailed comparison between Forsta and InMoment. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Forsta | InMoment |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 13 | 28 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars |

## Key features

### Forsta

- API
- Activity Dashboard
- Alerts/Notifications
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Email Reminders
- Feedback Management
- Multi-Language
- Pulse Surveys
- Real-Time Data
- Reporting/Analytics
- Sentiment Analysis
- Template Management
- Third-Party Integrations
- Visual Analytics

### InMoment

- API
- Activity Dashboard
- Alerts/Notifications
- Call Tracking
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Email Reminders
- Feedback Management
- Multi-Language
- Natural Language Processing
- Pulse Surveys
- Real-Time Data
- Reporting/Analytics
- Sentiment Analysis
- Template Management
- Third-Party Integrations
- Visual Analytics

## Links

- [View Forsta Profile](https://www.getapp.za.com/software/1998115/focusvision-decipher)
- [View InMoment Profile](https://www.getapp.za.com/software/2049972/inmoment)
- [View Original Comparison](https://www.getapp.za.com/compare/1998115/2049972/focusvision-decipher/vs/inmoment)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Forsta vs InMoment | GetApp South Africa 2026","description":"Compare Forsta vs InMoment for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/1998115/2049972/focusvision-decipher/vs/inmoment","about":[{"@id":"https://www.getapp.za.com/software/1998115/focusvision-decipher#software"},{"@id":"https://www.getapp.za.com/software/2049972/inmoment#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/1998115/2049972/focusvision-decipher/vs/inmoment#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/1998115/2049972/focusvision-decipher/vs/inmoment#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA"},{"name":"Forsta","description":"Forsta (formerly FocusVision Decipher) is a cloud-based survey software designed to help businesses create customizable surveys in multiple languages to collect customers' feedback. Managers can visualize results in the form of tables or charts and filter received data based on targeted client segments.\n\nForsta allows organizations to upload questionnaires as Microsoft Word documents and leverage machine learning capabilities to detect question types and answer choices. Supervisors can use pre-configured templates to create online surveys for net promoter score (NPS) advertisement testing, brand awareness, and employee satisfaction. The software also lets businesses capture customers' feedback via video responses, and design custom questionnaires by adding multiple question types, languages, or themes. The mobile application also enables teams to manage projects, conduct interviews, and engage with survey respondents.\n\nUsing Forsta, enterprises can collect customers' feedback in compliance with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) standards. Administrators can quickly create reports in Microsoft PowerPoint, monitor collected data in real-time, and view campaign statistics on a centralized platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/76468513-7b03-4851-8fbc-f33091a26cfc.png","url":"https://www.getapp.za.com/software/1998115/focusvision-decipher","@id":"https://www.getapp.za.com/software/1998115/focusvision-decipher#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":13},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"InMoment","description":"InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience. The application helps businesses in the automotive, healthcare, finance, IT retail, and utility sectors capture customer feedback from multiple channels in texts, voice, and video formats and gain insights into experience through predictive models and text diagnostics.\n\nEmployees can utilize InMoment to submit anonymous feedback and share workplace expectations with managers. It offers a variety of features including closed-loop case management, reporting, text analytics, mixed-mode surveys, dashboards, and more. It offers an active listening studio, which managers can utilize to collect feedback from various touchpoints and proactively resolve issues through Rapid Resolution Engine.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a5d4e53b-e118-46e5-9fbf-bb20c1ea1bd3.png","url":"https://www.getapp.za.com/software/2049972/inmoment","@id":"https://www.getapp.za.com/software/2049972/inmoment#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":28},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/1998115/2049972/focusvision-decipher/vs/inmoment#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/234/survey/software","@type":"ListItem"},{"name":"Forsta vs InMoment","position":3,"item":"https://www.getapp.za.com/compare/1998115/2049972/focusvision-decipher/vs/inmoment","@type":"ListItem"}]}]}
</script>
