Deepser is a cloud-based IT service desk and ticketing software, which enables businesses to handle customer queries and resolve issues by routing tasks to the relevant departments. Features include collaboration, prioritization, agentless discovery, license management, time tracking & reporting.
Deepser is a cloud-based IT service desk and ticketing software, which enables businesses to handle customer queries and resolve issues by routing...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Remote Desktop Manager is an IT management software that helps businesses launch, run, and manage remote connections to virtual machines, websites, remote servers, and business applications. It allows IT professionals to store passwords, usernames, and credentials in a centralized repository.
Remote Desktop Manager is an IT management software that helps businesses launch, run, and manage remote connections to virtual machines, websites,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

  • Free
  • Subscription

Starting from

US$199,99/year

  • Free
  • Subscription

Overall rating

4,5 /5
(12)
Ease of Use
4,8/5
Features & Functionality
4,7/5
Customer Service
4,9/5
Value for Money
4,6/5

Overall rating

4,5 /5
(273)
Ease of Use
4,4/5
Features & Functionality
4,5/5
Customer Service
4,4/5
Value for Money
4,4/5

Total features 89

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • CMDB
  • CRM
  • Calendar Management
  • Call Center Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Communications Management
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract/License Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Database Conversion
  • Database Support
  • Device Auto Discovery
  • Diagnostic Tools
  • Document Storage
  • Drag & Drop
  • ERP
  • Email Management
  • Employee Time Tracking
  • Event Logs
  • File Transfer
  • Full Text Search
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Incident Management
  • IT Reporting
  • Incident Management
  • Incident Reporting
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Management
  • License Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • Network Monitoring
  • Password Management
  • Patch Management
  • Prioritization
  • Problem Management
  • Process Control
  • Project Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Relationship Mapping
  • Release Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Safety Incident Management
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Supplier Management
  • Task Management
  • Task Planning
  • Text Editing
  • Ticket Management
  • Two-Factor Authentication
  • User Defined Attributes
  • User Management
  • Version Control
  • Workflow Management

Total features 49

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • CMDB
  • CRM
  • Calendar Management
  • Call Center Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Communications Management
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract/License Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Database Conversion
  • Database Support
  • Device Auto Discovery
  • Diagnostic Tools
  • Document Storage
  • Drag & Drop
  • ERP
  • Email Management
  • Employee Time Tracking
  • Event Logs
  • File Transfer
  • Full Text Search
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Incident Management
  • IT Reporting
  • Incident Management
  • Incident Reporting
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Management
  • License Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • Network Monitoring
  • Password Management
  • Patch Management
  • Prioritization
  • Problem Management
  • Process Control
  • Project Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Relationship Mapping
  • Release Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Safety Incident Management
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Supplier Management
  • Task Management
  • Task Planning
  • Text Editing
  • Ticket Management
  • Two-Factor Authentication
  • User Defined Attributes
  • User Management
  • Version Control
  • Workflow Management
  • 1Password
  • Connect
  • Dashlane for Business
  • Duo Security
  • Google Authentication Appliance
  • LastPass
  • MariaDB
  • Microsoft Azure
  • MySQL
  • TeamViewer
  • 1Password
  • Connect
  • Dashlane for Business
  • Duo Security
  • Google Authentication Appliance
  • LastPass
  • MariaDB
  • Microsoft Azure
  • MySQL
  • TeamViewer