Deepser is a cloud-based IT service desk and ticketing software, which enables businesses to handle customer queries and resolve issues by routing tasks to the relevant departments. Features include collaboration, prioritization, agentless discovery, license management, time tracking & reporting.
Deepser is a cloud-based IT service desk and ticketing software, which enables businesses to handle customer queries and resolve issues by routing...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Knowledge Base
  • Online Support
  • Phone Support
Fusion, by Axcient, is a DRaaS solution (disaster recovery as a service) which supports tools for disaster recovery, data protection, archiving, long-term retention, & testing & development. Users can manage their applications & data from a single platform, instead of from multiple data centers.
Fusion, by Axcient, is a DRaaS solution (disaster recovery as a service) which supports tools for disaster recovery, data protection, archiving,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Knowledge Base
  • Online Support
  • Phone Support

Starting from

US$35,00/month

  • Subscription

Starting from

N/A

  • Subscription

Overall rating

4,5 /5
(12)
Ease of Use
4,8/5
Features & Functionality
4,7/5
Customer Service
4,9/5
Value for Money
4,6/5

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Total features 60

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Archiving & Retention
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Management
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Categorization
  • Change Management
  • Client Portal
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract Management
  • Customizable Branding
  • Data Import/Export
  • Disaster Recovery
  • Document Storage
  • Drag & Drop Interface
  • ERP Integration
  • Email Integration
  • Employee Time Tracking
  • Escalation Management
  • Full Text Search
  • Help Desk Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Lead Management
  • Maintenance Scheduling
  • Multi-Channel Communication
  • Prioritizing
  • Problem Management
  • Project Management
  • Remote Control
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Retention Management
  • SLA Management
  • Scheduled Reporting
  • Scheduling
  • Self Service Portal
  • Supplier Management
  • Task Management
  • Task Planning
  • User Management
  • Workflow Management

Total features 14

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Archiving & Retention
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Management
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Categorization
  • Change Management
  • Client Portal
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract Management
  • Customizable Branding
  • Data Import/Export
  • Disaster Recovery
  • Document Storage
  • Drag & Drop Interface
  • ERP Integration
  • Email Integration
  • Employee Time Tracking
  • Escalation Management
  • Full Text Search
  • Help Desk Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Lead Management
  • Maintenance Scheduling
  • Multi-Channel Communication
  • Prioritizing
  • Problem Management
  • Project Management
  • Remote Control
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Retention Management
  • SLA Management
  • Scheduled Reporting
  • Scheduling
  • Self Service Portal
  • Supplier Management
  • Task Management
  • Task Planning
  • User Management
  • Workflow Management
  • Connect
  • TeamViewer
  • Connect
  • TeamViewer