Deepser is a cloud-based IT service desk and ticketing software, which enables businesses to handle customer queries and resolve issues by routing tasks to the relevant departments. Features include collaboration, prioritization, agentless discovery, license management, time tracking & reporting.
Deepser is a cloud-based IT service desk and ticketing software, which enables businesses to handle customer queries and resolve issues by routing...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • Chat
Zylo is a SaaS management solution deigned to help businesses manage their entire SaaS footprint, including licenses, renewals, and utilization. The platform enables optimization & consolidation of SaaS subscription spend, track consumption, automatically deprovision unused licenses, and more.
Zylo is a SaaS management solution deigned to help businesses manage their entire SaaS footprint, including licenses, renewals, and utilization. The...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

  • Subscription

Starting from

  • Subscription

Overall rating

4,5 /5
(12)
Ease of Use
4,8/5
Features & Functionality
4,7/5
Customer Service
4,9/5
Value for Money
4,6/5

Overall rating

4,5 /5
(4)
Ease of Use
4,8/5
Features & Functionality
4,5/5
Customer Service
4/5
Value for Money
5/5

Total features 89

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Automated Discovery
  • Automated Routing
  • CMDB
  • CRM
  • Calendar Management
  • Call Center Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Communications Management
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Device Auto Discovery
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • ERP
  • Email Management
  • Employee Time Tracking
  • Full Text Search
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Reporting
  • Incident Management
  • Incident Reporting
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Management
  • License Inventory
  • License Management
  • License Tracking
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Network Monitoring
  • Performance Metrics
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Real Time Notifications
  • Real-Time Chat
  • Relationship Mapping
  • Release Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • SaaS Operations Management
  • Safety Incident Management
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Shadow IT Detection
  • Single Sign On
  • Spend Management
  • Subscription Management
  • Supplier Management
  • Task Management
  • Task Planning
  • Text Editing
  • Ticket Management
  • Transaction History
  • Two-Factor Authentication
  • Usage Tracking/Analytics
  • User Management
  • Vendor Management
  • Workflow Management

Total features 27

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Automated Discovery
  • Automated Routing
  • CMDB
  • CRM
  • Calendar Management
  • Call Center Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Communications Management
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Device Auto Discovery
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • ERP
  • Email Management
  • Employee Time Tracking
  • Full Text Search
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Reporting
  • Incident Management
  • Incident Reporting
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Management
  • License Inventory
  • License Management
  • License Tracking
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Network Monitoring
  • Performance Metrics
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Real Time Notifications
  • Real-Time Chat
  • Relationship Mapping
  • Release Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • SaaS Operations Management
  • Safety Incident Management
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Shadow IT Detection
  • Single Sign On
  • Spend Management
  • Subscription Management
  • Supplier Management
  • Task Management
  • Task Planning
  • Text Editing
  • Ticket Management
  • Transaction History
  • Two-Factor Authentication
  • Usage Tracking/Analytics
  • User Management
  • Vendor Management
  • Workflow Management
  • Asana
  • Box
  • Connect
  • DocuSign
  • Dropbox Business
  • Expensify
  • GitHub
  • Google Workspace
  • Microsoft 365
  • NetSuite
  • Asana
  • Box
  • Connect
  • DocuSign
  • Dropbox Business
  • Expensify
  • GitHub
  • Google Workspace
  • Microsoft 365
  • NetSuite