CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.
CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)

Starting from

  • Subscription

Starting from

  • Subscription

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Overall rating

5 /5
(1)
Ease of Use
5/5
Features & Functionality
5/5
Customer Service
0/5
Value for Money
0/5

Total features 60

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Authentication
  • Autofill
  • CRM
  • Call Center Management
  • Call Logging
  • Campaign Management
  • Cataloging/Categorization
  • Change Management
  • Churn Management
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Compliance Management
  • Content Library
  • Content Management
  • Course Authoring
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Capture and Transfer
  • Decision Support Software
  • Developer Portal
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Employee Onboarding
  • Employee Recognition Software
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Goal Management
  • HIPAA Compliant
  • IT Asset Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Macros/Templated Responses
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Negative Feedback Management
  • Orientation Workflow Management
  • PCI Compliance
  • Performance Management
  • Performance Metrics
  • Process/Workflow Automation
  • Project Management
  • Question Library
  • Ratings / Reviews
  • Real Time Data
  • Real Time Reporting
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Survey/Poll Management
  • Surveys & Feedback
  • Team Collaboration
  • Text Analysis
  • Third Party Integrations
  • Ticket Management
  • Training Management
  • Usage Tracking/Analytics
  • Version Control
  • Video Support
  • Virtual Assistant
  • WYSIWYG Editor
  • Web Forms
  • Workflow Configuration
  • Workflow Management

Total features 53

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Authentication
  • Autofill
  • CRM
  • Call Center Management
  • Call Logging
  • Campaign Management
  • Cataloging/Categorization
  • Change Management
  • Churn Management
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Compliance Management
  • Content Library
  • Content Management
  • Course Authoring
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Capture and Transfer
  • Decision Support Software
  • Developer Portal
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Employee Onboarding
  • Employee Recognition Software
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Goal Management
  • HIPAA Compliant
  • IT Asset Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Macros/Templated Responses
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Negative Feedback Management
  • Orientation Workflow Management
  • PCI Compliance
  • Performance Management
  • Performance Metrics
  • Process/Workflow Automation
  • Project Management
  • Question Library
  • Ratings / Reviews
  • Real Time Data
  • Real Time Reporting
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Survey/Poll Management
  • Surveys & Feedback
  • Team Collaboration
  • Text Analysis
  • Third Party Integrations
  • Ticket Management
  • Training Management
  • Usage Tracking/Analytics
  • Version Control
  • Video Support
  • Virtual Assistant
  • WYSIWYG Editor
  • Web Forms
  • Workflow Configuration
  • Workflow Management
  • Five9
  • NICE inContact
  • Talkdesk
  • Five9
  • NICE inContact
  • Talkdesk