---
description: Compare 800.com vs matelso for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 800.com vs matelso | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [800.com \<span\>vs\</span\> matelso](https://www.getapp.za.com/compare/2008915/2037015/800-com/vs/matelso)

# Compare 800.com vs matelso

Canonical: https://www.getapp.za.com/compare/2008915/2037015/800-com/vs/matelso

> Detailed comparison between 800.com and matelso. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 800.com | matelso |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 313 | 1 |
| **Starting Price** | US$149,00 | €72,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | - | Videos |

## Key features

### 800.com

- API
- Archiving & Retention
- Call Monitoring
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Customizable Reports
- Data Import/Export
- IVR
- Keyword Tracking
- Live Chat
- Real-Time Reporting
- Recording
- Reporting & Statistics
- Third-Party Integrations
- Virtual Call Center

### matelso

- API
- CRM
- Call Monitoring
- Call Routing
- Data Import/Export
- IVR
- Lead Management
- Reporting & Statistics
- Third-Party Integrations

## Links

- [View 800.com Profile](https://www.getapp.za.com/software/2008915/800-com)
- [View matelso Profile](https://www.getapp.za.com/software/2037015/matelso)
- [View Original Comparison](https://www.getapp.za.com/compare/2008915/2037015/800-com/vs/matelso)

-----

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