nixi1 is a chat management software designed to help contact centers, travel agencies, and small businesses handle customer interactions from various channels including WhatsApp, SMS, Telegram, and Facebook Messenger on a centralized platform.
nixi1 is a chat management software designed to help contact centers, travel agencies, and small businesses handle customer interactions from various...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Chat
Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities and control conversational flows.
Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Chat

Starting from

€49,00/month

  • Free
  • Subscription

Starting from

€49,00/month

  • Free
  • Subscription

Overall rating

5 /5
(4)
Ease of Use
4,8/5
Features & Functionality
5/5
Customer Service
4,7/5
Value for Money
5/5

Overall rating

5 /5
(2)
Ease of Use
4,5/5
Features & Functionality
4,5/5
Customer Service
5/5
Value for Money
5/5

Total features 58

  • 2-Way Messaging
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Auto-Responders
  • Automated Responses
  • Batch Communications
  • Billing & Invoicing
  • CRM
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Complaint Monitoring
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Feedback Management
  • File Sharing
  • For Sales Teams/Organizations
  • For eCommerce
  • Geotargeting
  • Help Desk Management
  • Historical Reporting
  • Intent Recognition
  • Invoice Management
  • Lead Generation
  • Live Chat
  • Machine Learning
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple Format Support
  • Natural Language Processing
  • Offline Form
  • On-Demand Communications
  • Performance Metrics
  • Personalization
  • Pre-Configured Bot
  • Proactive Chat
  • Process/Workflow Automation
  • Queue Management
  • Real-time Consumer-facing Chat
  • Registration Management
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Scheduled Messaging
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Speech-to-Text Analysis
  • Support Ticket Management
  • Template Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Support
  • Virtual Assistant

Total features 35

  • 2-Way Messaging
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Auto-Responders
  • Automated Responses
  • Batch Communications
  • Billing & Invoicing
  • CRM
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Complaint Monitoring
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Feedback Management
  • File Sharing
  • For Sales Teams/Organizations
  • For eCommerce
  • Geotargeting
  • Help Desk Management
  • Historical Reporting
  • Intent Recognition
  • Invoice Management
  • Lead Generation
  • Live Chat
  • Machine Learning
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple Format Support
  • Natural Language Processing
  • Offline Form
  • On-Demand Communications
  • Performance Metrics
  • Personalization
  • Pre-Configured Bot
  • Proactive Chat
  • Process/Workflow Automation
  • Queue Management
  • Real-time Consumer-facing Chat
  • Registration Management
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Scheduled Messaging
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Speech-to-Text Analysis
  • Support Ticket Management
  • Template Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Support
  • Virtual Assistant
  • Facebook
  • Slack
  • Telegram
  • Twitter
  • WordPress
  • Zapier
  • Facebook
  • Slack
  • Telegram
  • Twitter
  • WordPress
  • Zapier