wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can handle interactions across various social media channels and web chat applications like Facebook, Instagram, Twitter, WhatsApp, Line, and Telegram.
wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Free
  • Subscription

Starting from

US$100,00/month

  • Free
  • Subscription

Overall rating

4,7 /5
(40)
Ease of Use
4,7/5
Features & Functionality
4,8/5
Customer Service
4,5/5
Value for Money
4,7/5

Overall rating

3,9 /5
(25)
Ease of Use
3,8/5
Features & Functionality
4,2/5
Customer Service
3,7/5
Value for Money
3,3/5

Total features 91

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Agent Interface
  • Alerts / Escalation
  • Answering Machine Detection
  • Appointment Scheduling
  • Archiving & Retention
  • Audio Capture
  • Auto-Dialer
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Transcription
  • Blended Call Center
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Communications Diagnostics
  • Compliance Management
  • Computer Telephony Integration
  • Concatenated Speech
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Macros
  • Direct Mail Management
  • Document Storage
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Engagement Analytics
  • FCC Compliance
  • FTC Compliance
  • File Transfer
  • Forecasting
  • Gamification
  • HIPAA Compliant
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Interaction Tracking
  • Interactive Content
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multiple Parties
  • Multiple Scripts
  • On-Demand Recording
  • Open Database Design
  • Outbound Call Center
  • Outbound Reporting
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Pipeline Management
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • SIP Trunking
  • SMS Marketing Managment
  • Sales Pipeline Management
  • Scheduled Recording
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Software Development
  • Speech-to-Text Analysis
  • Status Tracking
  • Survey/Poll Management
  • Task Management
  • Task Scheduling
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Unattended Call Management
  • Unified Communications
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • Who Answered Log
  • Workforce Management

Total features 103

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Agent Interface
  • Alerts / Escalation
  • Answering Machine Detection
  • Appointment Scheduling
  • Archiving & Retention
  • Audio Capture
  • Auto-Dialer
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Transcription
  • Blended Call Center
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Communications Diagnostics
  • Compliance Management
  • Computer Telephony Integration
  • Concatenated Speech
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Macros
  • Direct Mail Management
  • Document Storage
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Engagement Analytics
  • FCC Compliance
  • FTC Compliance
  • File Transfer
  • Forecasting
  • Gamification
  • HIPAA Compliant
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Interaction Tracking
  • Interactive Content
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multiple Parties
  • Multiple Scripts
  • On-Demand Recording
  • Open Database Design
  • Outbound Call Center
  • Outbound Reporting
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Pipeline Management
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • SIP Trunking
  • SMS Marketing Managment
  • Sales Pipeline Management
  • Scheduled Recording
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Software Development
  • Speech-to-Text Analysis
  • Status Tracking
  • Survey/Poll Management
  • Task Management
  • Task Scheduling
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Unattended Call Management
  • Unified Communications
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • Who Answered Log
  • Workforce Management
  • HubSpot Marketing Hub
  • Keap
  • Salesforce Marketing Cloud
  • SugarCRM
  • Velocify
  • Zapier
  • Zendesk
  • Zendesk Sell
  • HubSpot Marketing Hub
  • Keap
  • Salesforce Marketing Cloud
  • SugarCRM
  • Velocify
  • Zapier
  • Zendesk
  • Zendesk Sell