wolkvox vs yoummday
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Overview
Deliver incredible customer experiences with a platform that uses AI-powered solutions to provide personalized, agile and satisfying customer service.
Deliver incredible customer experiences with a platform that uses AI-powered solutions to provide personalized, agile and satisfying customer service.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.
Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$54.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$0.11/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.6/ 5Customer Service
4.4/ 5Value for Money
4.6/ 5Ease of Use
4.3/ 5Features
4/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 104
- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Audio Capture
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Automatic Transcription
- Blended Call Center
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Compliance Management
- Computer Telephony Integration
- Concatenated Speech
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customizable Fields
- Customizable Macros
- Customizable Reports
- Data Import/Export
- Document Storage
- Email Management
- Email Templates
- FCC Compliance
- FTC Compliance
- Forecasting
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- List Management
- Manual Dialer
- Marketing Automation
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multiple Scripts
- Outbound Call Center
- Performance Management
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Quality Management
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Secure Data Storage
- Segmentation
- Sentiment Analysis
- Social Media Integration
- Speech-to-Text Analysis
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Text to Speech
- Third-Party Integrations
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voice Recognition
- Workflow Management
- Workforce Management
Total features 38
- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Audio Capture
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Automatic Transcription
- Blended Call Center
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Compliance Management
- Computer Telephony Integration
- Concatenated Speech
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customizable Fields
- Customizable Macros
- Customizable Reports
- Data Import/Export
- Document Storage
- Email Management
- Email Templates
- FCC Compliance
- FTC Compliance
- Forecasting
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- List Management
- Manual Dialer
- Marketing Automation
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multiple Scripts
- Outbound Call Center
- Performance Management
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Quality Management
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Secure Data Storage
- Segmentation
- Sentiment Analysis
- Social Media Integration
- Speech-to-Text Analysis
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Text to Speech
- Third-Party Integrations
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voice Recognition
- Workflow Management
- Workforce Management
Integrations
- Asterisk
- Dialogflow
- Mailgun
- Microsoft Power BI
- QuickBooks Desktop
- QuickBooks Online
- Asterisk
- Dialogflow
- Mailgun
- Microsoft Power BI
- QuickBooks Desktop
- QuickBooks Online
