CaseFlow is cloud-based case management software designed for child welfare, low income advocacy, domestic violence, youth support, career development, mental health, clinics, housing, etc. Track client workflows, volunteers, documents, communications, training, transactions, budgets, with reports.
CaseFlow is cloud-based case management software designed for child welfare, low income advocacy, domestic violence, youth support, career...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Images coming soon

Starting from

US$49,00/month

  • Subscription

Starting from

US$10 800,00/year

  • Subscription

Overall rating

4,5 /5
(22)
Ease of Use
4,5/5
Features & Functionality
4,5/5
Customer Service
5/5
Value for Money
4,4/5

Overall rating

4,5 /5
(6)
Ease of Use
4,3/5
Features & Functionality
3,7/5
Customer Service
5/5
Value for Money
4,8/5

Total features 41

  • API
  • Ad hoc Reporting
  • Alerts / Escalation
  • Appointment Management
  • Attendance Management
  • Automatic Notifications
  • Budgeting
  • Calendar Management
  • Call Center Management
  • Call Routing
  • Case Management
  • Client Management
  • Client Portal
  • Custom Fields
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Email Notifications
  • Forms Management
  • Geographic Maps
  • Goal Setting / Tracking
  • History Tracking
  • Incident Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Multi-Channel Communication
  • Permission Management
  • Prioritizing
  • Progress Reports
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Role-Based Permissions
  • Self Service Portal
  • Status Reporting
  • Status Tracking
  • Third Party Integration
  • Training Management
  • Volunteer Management
  • Work Order Management
  • Workflow Management

Total features 34

  • API
  • Ad hoc Reporting
  • Alerts / Escalation
  • Appointment Management
  • Attendance Management
  • Automatic Notifications
  • Budgeting
  • Calendar Management
  • Call Center Management
  • Call Routing
  • Case Management
  • Client Management
  • Client Portal
  • Custom Fields
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Email Notifications
  • Forms Management
  • Geographic Maps
  • Goal Setting / Tracking
  • History Tracking
  • Incident Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Multi-Channel Communication
  • Permission Management
  • Prioritizing
  • Progress Reports
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Role-Based Permissions
  • Self Service Portal
  • Status Reporting
  • Status Tracking
  • Third Party Integration
  • Training Management
  • Volunteer Management
  • Work Order Management
  • Workflow Management
  • Cartegraph OMS
  • Citizenserve
  • CityWorks
  • Microsoft Excel
  • Microsoft Word
  • VUEWorks
  • eFeedback Manager for Public Agencies
  • Cartegraph OMS
  • Citizenserve
  • CityWorks
  • Microsoft Excel
  • Microsoft Word
  • VUEWorks
  • eFeedback Manager for Public Agencies