Lilt is a cloud-based translation management software that helps businesses utilize artificial intelligence (AI) technology to automatically identify & translate website content into multiple local languages. Supervisors can translate content according to the local languages of the target audience.
Lilt is a cloud-based translation management software that helps businesses utilize artificial intelligence (AI) technology to automatically identify...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$0,01/year

  • Subscription

Starting from

  • Subscription

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Overall rating

4,4 /5
(509)
Ease of Use
4/5
Features & Functionality
4,3/5
Customer Service
4,2/5
Value for Money
4,1/5

Total features 33

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Animal Licensing
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automatic Call Distribution
  • Availability Indicator
  • Availability Management
  • Bid Management
  • Billing & Invoicing
  • Blended Call Center
  • Budgeting/Forecasting
  • Built-In Database
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Campaign Management
  • Canned Responses
  • Capacity Management
  • Case Management
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Code Enforcement
  • Code Maintenance
  • Collaboration Tools
  • Commenting / Notes
  • Complaint Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Recovery
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Communities
  • Equipment Maintenance
  • Event Triggered Actions
  • Fee Management
  • Feedback Management
  • File Sharing
  • File Storage
  • Fixed Asset Management
  • For Healthcare
  • For Sales Teams/Organizations
  • For Software
  • For Websites
  • For eCommerce
  • Forms Management
  • Fund Accounting
  • GIS
  • GPS
  • Geotargeting
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Guided Problem Solving
  • Historical Reporting
  • IT Asset Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Land Planning
  • Lead Distribution
  • License Issuance
  • Live Chat
  • Localization Automation
  • Machine Learning
  • Machine Translation
  • Macros/Templated Responses
  • Manual Dialer
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Natural Language Processing
  • Network Monitoring
  • Offline Form
  • Online Forums
  • Online Time Clock
  • Order Management
  • Outbound Call Center
  • Parking Management
  • Payment Collection in the Field
  • Performance Management
  • Performance Metrics
  • Permit Issuance
  • Photo Management
  • Planning & Zoning
  • Predictive Dialer
  • Prioritization
  • Proactive Chat
  • Problem Management
  • Progressive Dialer
  • Project Management
  • Project Tracking
  • Project Workflow
  • Property Database
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Control
  • Queue Management
  • Quotes/Estimates
  • Real Time Monitoring
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Records Management
  • Release Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service Catalog
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Taxation & Assessment
  • Technician Management
  • Terminology Management
  • Third Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Translation Analytics
  • Two-Way Audio & Video
  • Utility Billing
  • Video Support
  • Violation Tracking
  • Virtual Assistant
  • Website Integration
  • Website Visitor Tracking
  • Weed Abatement Control
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Total features 195

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Animal Licensing
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automatic Call Distribution
  • Availability Indicator
  • Availability Management
  • Bid Management
  • Billing & Invoicing
  • Blended Call Center
  • Budgeting/Forecasting
  • Built-In Database
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Campaign Management
  • Canned Responses
  • Capacity Management
  • Case Management
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Code Enforcement
  • Code Maintenance
  • Collaboration Tools
  • Commenting / Notes
  • Complaint Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Recovery
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Communities
  • Equipment Maintenance
  • Event Triggered Actions
  • Fee Management
  • Feedback Management
  • File Sharing
  • File Storage
  • Fixed Asset Management
  • For Healthcare
  • For Sales Teams/Organizations
  • For Software
  • For Websites
  • For eCommerce
  • Forms Management
  • Fund Accounting
  • GIS
  • GPS
  • Geotargeting
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Guided Problem Solving
  • Historical Reporting
  • IT Asset Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Land Planning
  • Lead Distribution
  • License Issuance
  • Live Chat
  • Localization Automation
  • Machine Learning
  • Machine Translation
  • Macros/Templated Responses
  • Manual Dialer
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Natural Language Processing
  • Network Monitoring
  • Offline Form
  • Online Forums
  • Online Time Clock
  • Order Management
  • Outbound Call Center
  • Parking Management
  • Payment Collection in the Field
  • Performance Management
  • Performance Metrics
  • Permit Issuance
  • Photo Management
  • Planning & Zoning
  • Predictive Dialer
  • Prioritization
  • Proactive Chat
  • Problem Management
  • Progressive Dialer
  • Project Management
  • Project Tracking
  • Project Workflow
  • Property Database
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Control
  • Queue Management
  • Quotes/Estimates
  • Real Time Monitoring
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Records Management
  • Release Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service Catalog
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Taxation & Assessment
  • Technician Management
  • Terminology Management
  • Third Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Translation Analytics
  • Two-Way Audio & Video
  • Utility Billing
  • Video Support
  • Violation Tracking
  • Virtual Assistant
  • Website Integration
  • Website Visitor Tracking
  • Weed Abatement Control
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Adobe Experience Manager
  • Box
  • ChannelInsight
  • Contentful
  • Desk.com
  • Episerver
  • Five9
  • Gainsight CS
  • GitLab
  • Google Drive
  • Helpshift
  • InGenius Connector Enterprise
  • LiveOps
  • Magento Commerce
  • Monet Live WFO
  • Moxie Concierge Email Management
  • NICE inContact
  • Natterbox
  • Quip
  • Salesforce Analytics Cloud
  • Salesforce Essentials
  • Salesforce Marketing Cloud
  • Salesforce Platform
  • Salesforce Sales Cloud
  • SalesforceIQ
  • Slack
  • Smartling
  • Swiftype
  • Talkdesk
  • Transera
  • Vonage Contact Center
  • WordPress
  • Zendesk
  • Adobe Experience Manager
  • Box
  • ChannelInsight
  • Contentful
  • Desk.com
  • Episerver
  • Five9
  • Gainsight CS
  • GitLab
  • Google Drive
  • Helpshift
  • InGenius Connector Enterprise
  • LiveOps
  • Magento Commerce
  • Monet Live WFO
  • Moxie Concierge Email Management
  • NICE inContact
  • Natterbox
  • Quip
  • Salesforce Analytics Cloud
  • Salesforce Essentials
  • Salesforce Marketing Cloud
  • Salesforce Platform
  • Salesforce Sales Cloud
  • SalesforceIQ
  • Slack
  • Smartling
  • Swiftype
  • Talkdesk
  • Transera
  • Vonage Contact Center
  • WordPress
  • Zendesk