OTO is a speech analytics API and AI-powered voice intelligence technology, which analyzes customer sentiment through tone of voice. The platform can be used by call centers, healthcare providers, home technology providers, and robotics developers to understand and leverage voice data.
OTO is a speech analytics API and AI-powered voice intelligence technology, which analyzes customer sentiment through tone of voice. The platform can...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS.
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$100,00/month

  • Subscription

Starting from

US$199,00/month

  • Subscription

Overall rating

5 /5
(1)
Ease of Use
5/5
Features & Functionality
5/5
Customer Service
0/5
Value for Money
0/5

Overall rating

3,8 /5
(6)
Ease of Use
4,3/5
Features & Functionality
4,3/5
Customer Service
3,6/5
Value for Money
3/5

Total features 53

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Anonymous Feedback
  • Application Development
  • Assessment Management
  • Audio Capture
  • Audio File Management
  • Big Data Analytics
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Screening
  • Campaign Management
  • Commenting / Notes
  • Communication Management
  • Concatenated Speech
  • Content Creation
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Management
  • Data Security
  • Employee Activity Monitoring
  • Feedback Management
  • For Sales Teams/Organizations
  • Historical Reporting
  • IVR / Voice Recognition
  • Image Analysis
  • Language Detection
  • ML Algorithm Library
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Natural Language Processing
  • Negative Feedback Management
  • Neural Network Modeling
  • Patient Engagement Software
  • Patient Records Management
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Pulse Surveys
  • Quality Management
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Segmentation
  • Self-Learning
  • Sentiment Analysis
  • Skills Assessment
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third Party Integrations
  • Trend Analysis
  • Two-Way Audio & Video
  • URL Customization
  • Usage Tracking/Analytics
  • Visual Analytics
  • Voice Recognition

Total features 38

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Anonymous Feedback
  • Application Development
  • Assessment Management
  • Audio Capture
  • Audio File Management
  • Big Data Analytics
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Screening
  • Campaign Management
  • Commenting / Notes
  • Communication Management
  • Concatenated Speech
  • Content Creation
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Management
  • Data Security
  • Employee Activity Monitoring
  • Feedback Management
  • For Sales Teams/Organizations
  • Historical Reporting
  • IVR / Voice Recognition
  • Image Analysis
  • Language Detection
  • ML Algorithm Library
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Natural Language Processing
  • Negative Feedback Management
  • Neural Network Modeling
  • Patient Engagement Software
  • Patient Records Management
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Pulse Surveys
  • Quality Management
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Segmentation
  • Self-Learning
  • Sentiment Analysis
  • Skills Assessment
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third Party Integrations
  • Trend Analysis
  • Two-Way Audio & Video
  • URL Customization
  • Usage Tracking/Analytics
  • Visual Analytics
  • Voice Recognition
  • Customer.io
  • Intercom
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Zapier
  • Customer.io
  • Intercom
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Zapier