OTO is a speech analytics API and AI-powered voice intelligence technology, which analyzes customer sentiment through tone of voice. The platform can be used by call centers, healthcare providers, home technology providers, and robotics developers to understand and leverage voice data.
OTO is a speech analytics API and AI-powered voice intelligence technology, which analyzes customer sentiment through tone of voice. The platform can...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
Yellow Messenger help businesses in advertising, education, banking and other industries create, launch, and manage custom chatbots. The AI technology lets organizations build virtual assistants to automate operational workflows, respond to customer queries, and engage with the target audience.
Yellow Messenger help businesses in advertising, education, banking and other industries create, launch, and manage custom chatbots. The AI...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)

Starting from

US$100,00/month

  • Subscription

Starting from

  • Subscription

Overall rating

5 /5
(1)
Ease of Use
5/5
Features & Functionality
5/5
Customer Service
0/5
Value for Money
0/5

Overall rating

4,7 /5
(15)
Ease of Use
4,4/5
Features & Functionality
4,2/5
Customer Service
4,5/5
Value for Money
4,2/5

Total features 53

  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Anonymous Feedback
  • Application Development
  • Assessment Management
  • Audio Capture
  • Audio File Management
  • Auto-Responders
  • Benchmarking
  • Big Data Analytics
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Screening
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Canned Responses
  • Chatbot
  • Churn Management
  • Code-free Development
  • Communication Management
  • Community Management
  • Concatenated Speech
  • Configurable Workflow
  • Content Creation
  • Contextual Guidance
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reports
  • Data Management
  • Data Security
  • Electronic Payments
  • Employee Activity Monitoring
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • For Developers
  • For Sales Teams/Organizations
  • Gamification
  • Geotargeting
  • IVR / Voice Recognition
  • Image Analysis
  • Intent Recognition
  • Language Detection
  • Live Chat
  • ML Algorithm Library
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Natural Language Processing
  • Negative Feedback Management
  • Neural Network Modeling
  • Patient Engagement Software
  • Patient Records Management
  • Performance Management
  • Performance Metrics
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Process Control
  • Pulse Surveys
  • Quality Management
  • Question Library
  • Real Time Analytics
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Orders
  • Sales Trend Analysis
  • Screen Sharing
  • Segmentation
  • Self-Learning
  • Sentiment Analysis
  • Skills Assessment
  • Social Advertising
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Speech Recognition
  • Speech Synthesis
  • Surveys & Feedback
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • Video Support
  • Visual Analytics
  • Voice Recognition
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management

Total features 65

  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Anonymous Feedback
  • Application Development
  • Assessment Management
  • Audio Capture
  • Audio File Management
  • Auto-Responders
  • Benchmarking
  • Big Data Analytics
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Screening
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Canned Responses
  • Chatbot
  • Churn Management
  • Code-free Development
  • Communication Management
  • Community Management
  • Concatenated Speech
  • Configurable Workflow
  • Content Creation
  • Contextual Guidance
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reports
  • Data Management
  • Data Security
  • Electronic Payments
  • Employee Activity Monitoring
  • Engagement Analytics
  • Feedback Management
  • File Sharing
  • For Developers
  • For Sales Teams/Organizations
  • Gamification
  • Geotargeting
  • IVR / Voice Recognition
  • Image Analysis
  • Intent Recognition
  • Language Detection
  • Live Chat
  • ML Algorithm Library
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Natural Language Processing
  • Negative Feedback Management
  • Neural Network Modeling
  • Patient Engagement Software
  • Patient Records Management
  • Performance Management
  • Performance Metrics
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Process Control
  • Pulse Surveys
  • Quality Management
  • Question Library
  • Real Time Analytics
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Orders
  • Sales Trend Analysis
  • Screen Sharing
  • Segmentation
  • Self-Learning
  • Sentiment Analysis
  • Skills Assessment
  • Social Advertising
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Speech Recognition
  • Speech Synthesis
  • Surveys & Feedback
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • Video Support
  • Visual Analytics
  • Voice Recognition
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management
  • Facebook
  • Google Chat
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft SharePoint
  • Microsoft Teams
  • SAP Business One
  • SAP SuccessFactors HCM Suite
  • Facebook
  • Google Chat
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft SharePoint
  • Microsoft Teams
  • SAP Business One
  • SAP SuccessFactors HCM Suite