---
description: Compare matelso vs DialHawk for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare matelso vs DialHawk | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [matelso \<span\>vs\</span\> DialHawk](https://www.getapp.za.com/compare/2037015/2081369/matelso/vs/dialhawk)

# Compare matelso vs DialHawk

Canonical: https://www.getapp.za.com/compare/2037015/2081369/matelso/vs/dialhawk

> Detailed comparison between matelso and DialHawk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | matelso | DialHawk |
| **Overall rating** | 5.0/5 | 4.9/5 |
| **Total Reviews** | 1 | 14 |
| **Starting Price** | €72,00 | US$59,00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, 24/7 (Live rep) |
| **Training** | Videos | Live Online, Webinars, Videos |

## Key features

### matelso

- API
- CRM
- Call Monitoring
- Call Routing
- Campaign Management
- Data Import/Export
- IVR
- Lead Management
- Reporting & Statistics

### DialHawk

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Call Whispering
- Caller ID
- Campaign Analytics
- Campaign Management
- Customizable Reports
- Lead Capture
- Lead Management
- Reporting & Statistics

## Links

- [View matelso Profile](https://www.getapp.za.com/software/2037015/matelso)
- [View DialHawk Profile](https://www.getapp.za.com/software/2081369/dialhawk)
- [View Original Comparison](https://www.getapp.za.com/compare/2037015/2081369/matelso/vs/dialhawk)

-----

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