Call Center Studio is a cloud-based software that provides businesses with tools to manage and handle customers’ queries on a centralized platform. Key features include reporting, voicemail management, call recording, IVR, database administration, workflow configuration, KPI monitoring, and more.
Call Center Studio is a cloud-based software that provides businesses with tools to manage and handle customers’ queries on a centralized platform....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
FluentStream provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Subscription

Starting from

US$20,00/month

  • Subscription

Overall rating

4,5 /5
(37)
Ease of Use
4,7/5
Features & Functionality
4,5/5
Customer Service
4,7/5
Value for Money
4,7/5

Overall rating

4,6 /5
(64)
Ease of Use
4,5/5
Features & Functionality
4,4/5
Customer Service
4,8/5
Value for Money
4,6/5

Total features 93

  • API
  • Access Controls/Permissions
  • Alerts / Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Batch Processing
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Email Management
  • Event Triggered Actions
  • FTC Compliance
  • File Transfer
  • HIPAA Compliant
  • Help Desk Management
  • Hotkeys
  • IT Asset Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Interaction Tracking
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multiple Parties
  • Multiple Scripts
  • Network Monitoring
  • On-Demand Recording
  • Online Voice Transmission
  • Open Database Design
  • Outbound Call Center
  • Outbound Reporting
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Presentation Streaming
  • Preview Dialer
  • Progressive Dialer
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real-Time Chat
  • Recording
  • Remote Access/Control
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Unattended Call Management
  • Unified Communications
  • Video Conferencing
  • Virtual Assistant
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Who Answered Log
  • Workflow Configuration
  • Workflow Management

Total features 61

  • API
  • Access Controls/Permissions
  • Alerts / Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Batch Processing
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Email Management
  • Event Triggered Actions
  • FTC Compliance
  • File Transfer
  • HIPAA Compliant
  • Help Desk Management
  • Hotkeys
  • IT Asset Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Interaction Tracking
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multiple Parties
  • Multiple Scripts
  • Network Monitoring
  • On-Demand Recording
  • Online Voice Transmission
  • Open Database Design
  • Outbound Call Center
  • Outbound Reporting
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Presentation Streaming
  • Preview Dialer
  • Progressive Dialer
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real-Time Chat
  • Recording
  • Remote Access/Control
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Unattended Call Management
  • Unified Communications
  • Video Conferencing
  • Virtual Assistant
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Who Answered Log
  • Workflow Configuration
  • Workflow Management
  • Aura Call Center Elite
  • BIME
  • Freshdesk
  • Google Workspace
  • Microsoft 365
  • Salesforce Sales Cloud
  • VanillaSoft
  • Zendesk
  • Aura Call Center Elite
  • BIME
  • Freshdesk
  • Google Workspace
  • Microsoft 365
  • Salesforce Sales Cloud
  • VanillaSoft
  • Zendesk