---
description: Compare Call Center Studio vs Maqsam for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Call Center Studio vs Maqsam | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/3707/call-center-workforce-management/software) > [Call Center Studio \<span\>vs\</span\> Maqsam](https://www.getapp.za.com/compare/2037283/2077683/call-center-studio/vs/maqsam)

# Compare Call Center Studio vs Maqsam

Canonical: https://www.getapp.za.com/compare/2037283/2077683/call-center-studio/vs/maqsam

> Detailed comparison between Call Center Studio and Maqsam. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Call Center Studio | Maqsam |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 47 | 11 |
| **Starting Price** | - | US$45,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Call Center Studio

- API
- Access Controls/Permissions
- Auto-Dialer
- CRM
- Chat/Messaging
- Customer History
- Customizable Reports
- Dashboard
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback

### Maqsam

- API
- Access Controls/Permissions
- Auto-Dialer
- CRM
- Chat/Messaging
- Customer History
- Customizable Reports
- Dashboard
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback

## Links

- [View Call Center Studio Profile](https://www.getapp.za.com/software/2037283/call-center-studio)
- [View Maqsam Profile](https://www.getapp.za.com/software/2077683/maqsam)
- [View Original Comparison](https://www.getapp.za.com/compare/2037283/2077683/call-center-studio/vs/maqsam)

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