Overview
Contact Cubed helps businesses analyze calls to optimize conversions, natural language processing (NLP), and other operations across departments. The AI-enabled platform automatically identifies and removes sensitive customer information across raw and transcribed audio files.
Contact Cubed helps businesses analyze calls to optimize conversions, natural language processing (NLP), and other operations across departments. The...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
OTO is a speech analytics API and AI-powered voice intelligence technology, which analyzes customer sentiment through tone of voice. The platform can be used by call centers, healthcare providers, home technology providers, and robotics developers to understand and leverage voice data.
OTO is a speech analytics API and AI-powered voice intelligence technology, which analyzes customer sentiment through tone of voice. The platform can...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
- Subscription
Starting from
US$100,00/month
- Subscription
Reviews
Overall rating
0
/5
Ease of Use
0/5Features & Functionality
0/5Customer Service
0/5Value for Money
0/5Ease of Use
5/5Features & Functionality
5/5Customer Service
0/5Value for Money
0/5Features
Total features 22
- API
- Activity Dashboard
- Ad hoc Reporting
- Alerts / Escalation
- Anonymous Feedback
- Application Development
- Assessment Management
- Audio Capture
- Audio File Management
- Automatic Transcription
- Big Data Analytics
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Screening
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Concatenated Speech
- Content Creation
- Customer Engagement
- Customer Experience Management
- Customer Segmentation
- Customizable Reports
- Data Management
- Data Security
- Document Storage
- Email Alerts
- Employee Activity Monitoring
- Feedback Management
- For Sales Teams/Organizations
- IVR / Voice Recognition
- Image Analysis
- Language Detection
- ML Algorithm Library
- Mobile Alerts
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Natural Language Processing
- Negative Feedback Management
- Neural Network Modeling
- Patient Engagement Software
- Patient Records Management
- Performance Management
- Performance Metrics
- Predictive Analytics
- Quality Management
- Real Time Analytics
- Reporting/Analytics
- Segmentation
- Self-Learning
- Self-Service Search
- Sentiment Analysis
- Skills Assessment
- Speech-to-Text Analysis
- Surveys & Feedback
- Third Party Integrations
- Two-Way Audio & Video
- Usage Tracking/Analytics
- Visual Analytics
- Voice Recognition
- Website Analytics
Total features 53
- API
- Activity Dashboard
- Ad hoc Reporting
- Alerts / Escalation
- Anonymous Feedback
- Application Development
- Assessment Management
- Audio Capture
- Audio File Management
- Automatic Transcription
- Big Data Analytics
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Screening
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Concatenated Speech
- Content Creation
- Customer Engagement
- Customer Experience Management
- Customer Segmentation
- Customizable Reports
- Data Management
- Data Security
- Document Storage
- Email Alerts
- Employee Activity Monitoring
- Feedback Management
- For Sales Teams/Organizations
- IVR / Voice Recognition
- Image Analysis
- Language Detection
- ML Algorithm Library
- Mobile Alerts
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Natural Language Processing
- Negative Feedback Management
- Neural Network Modeling
- Patient Engagement Software
- Patient Records Management
- Performance Management
- Performance Metrics
- Predictive Analytics
- Quality Management
- Real Time Analytics
- Reporting/Analytics
- Segmentation
- Self-Learning
- Self-Service Search
- Sentiment Analysis
- Skills Assessment
- Speech-to-Text Analysis
- Surveys & Feedback
- Third Party Integrations
- Two-Way Audio & Video
- Usage Tracking/Analytics
- Visual Analytics
- Voice Recognition
- Website Analytics
Integrations
- Five9
- Invoca
- Microsoft Azure
- Momentum
- Salesforce Sales Cloud
- Twilio Voice
- Five9
- Invoca
- Microsoft Azure
- Momentum
- Salesforce Sales Cloud
- Twilio Voice
