yellow.ai vs Kore
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Overview
Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.
Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Kore.ai is a cloud-based and on-premise conversational AI platform designed to help businesses of all sizes streamline developer collaboration, bot lifecycle management, API integration, intent recognition, natural language processes (NLP), and other operations.
Kore.ai is a cloud-based and on-premise conversational AI platform designed to help businesses of all sizes streamline developer collaboration, bot...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
US$500.00/one-time
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.2/ 5Customer Service
4.4/ 5Value for Money
4.3/ 5Ease of Use
4.5/ 5Features
4.6/ 5Customer Service
4.6/ 5Value for Money
4.5/ 5Features
Total features 76
- 360 Degree Feedback
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Benchmarking
- Business Process Automation
- CRM
- Campaign Management
- Canned Responses
- Chat/Messaging
- Chatbot
- Churn Management
- Code-free Development
- Communication Management
- Configurable Workflow
- Content Creation
- Content Management
- Contextual Guidance
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Email Management
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Recognition Software
- Employee Reward Programs
- Engagement Tracking
- Feedback Management
- File Sharing
- For Developers
- For Sales Teams/Organizations
- For Sales/Marketing
- Gamification
- Geotargeting
- Intent Recognition
- Lead Capture
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Negative Feedback Management
- Personalization
- Pre-Configured Bot
- Proactive Chat
- Pulse Surveys
- Question Library
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Screen Sharing
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics
- Workflow Management
Total features 19
- 360 Degree Feedback
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Benchmarking
- Business Process Automation
- CRM
- Campaign Management
- Canned Responses
- Chat/Messaging
- Chatbot
- Churn Management
- Code-free Development
- Communication Management
- Configurable Workflow
- Content Creation
- Content Management
- Contextual Guidance
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Email Management
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Recognition Software
- Employee Reward Programs
- Engagement Tracking
- Feedback Management
- File Sharing
- For Developers
- For Sales Teams/Organizations
- For Sales/Marketing
- Gamification
- Geotargeting
- Intent Recognition
- Lead Capture
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Negative Feedback Management
- Personalization
- Pre-Configured Bot
- Proactive Chat
- Pulse Surveys
- Question Library
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Screen Sharing
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics
- Workflow Management
Integrations
- Google Chat
- Google Drive
- Jira
- Meta for Business
- Microsoft 365
- Microsoft Azure
- Microsoft SharePoint
- Microsoft Teams
- SAP Business One
- SAP SuccessFactors HXM Suite
- Slack
- Telegram
- Zendesk Suite
Not provided by vendor
