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Acefone vs iPlum

Acefone

4.7 (132)
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iPlum

5 (2)
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No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony solutions with powerful integrations—these are used by organizations of all sizes to simplify their customer service and team collaboration.
No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more. The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.
iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more. The iPlum provides calls, secure...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

£4.99/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$8.99/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.7 /5
(132)

Ease of Use

4.6/ 5

Features

4.6/ 5

Customer Service

4.7/ 5

Value for Money

4.7/ 5
Read all reviews

Overall rating

5 /5
(2)

Ease of Use

4.5/ 5

Features

4.5/ 5

Customer Service

5/ 5

Value for Money

5/ 5
Read all reviews

Total features 86

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio Calls
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scoring
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customizable Caller ID
  • Customizable Reports
  • Data Import/Export
  • Electronic Faxes
  • Email Management
  • Employee Directory
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • Group Messaging
  • HD Audio/Video
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Scheduled Recording
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Social Media Integration
  • Spam Blocker
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Backgrounds
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Workforce Management

Total features 146

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio Calls
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scoring
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customizable Caller ID
  • Customizable Reports
  • Data Import/Export
  • Electronic Faxes
  • Email Management
  • Employee Directory
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • Group Messaging
  • HD Audio/Video
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Scheduled Recording
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Social Media Integration
  • Spam Blocker
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Backgrounds
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Workforce Management
  • Bitrix24
  • Bullhorn ATS & CRM
  • Dynamics 365
  • Freshdesk
  • Freshsales
  • Google Contacts
  • Google Workspace
  • HubSpot CRM
  • Microsoft 365
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • SugarCRM
  • Vtiger CRM
  • Zapier
  • Zendesk Suite
  • Zoho CRM
Not provided by vendor

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