Acefone vs Zoom Phone
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Overview
No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony solutions with powerful integrations—these are used by organizations of all sizes to simplify their customer service and team collaboration.
No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
£4.99/month
- Free Version
- Free Trial
- Subscription
Starting from
US$10.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.6/ 5Customer Service
4.7/ 5Value for Money
4.7/ 5Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.2/ 5Value for Money
4.5/ 5Features
Total features 86
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- HD Audio/Video
- IVR
- Interaction Tracking
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Scheduled Recording
- Search/Filter
- Third-Party Integrations
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
Total features 26
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- HD Audio/Video
- IVR
- Interaction Tracking
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Scheduled Recording
- Search/Filter
- Third-Party Integrations
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
Integrations
- Bitrix24
- Bullhorn ATS & CRM
- Dynamics 365
- Freshdesk
- Freshsales
- Google Contacts
- Google Workspace
- HubSpot CRM
- Microsoft 365
- Microsoft Teams
- Pipedrive
- Salesforce Sales Cloud
- SugarCRM
- Vtiger CRM
- Zapier
- Zendesk Suite
- Zoho CRM
Not provided by vendor
