Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.
Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$90.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.5 /5
(25)

Ease of Use

4.4/ 5

Features

4.4/ 5

Customer Service

4.6/ 5

Value for Money

4.2/ 5

Overall rating

4.8 /5
(12)

Ease of Use

4.8/ 5

Features

4.6/ 5

Customer Service

4.6/ 5

Value for Money

4.8/ 5

Total features 70

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Analysis
  • Alerts/Notifications
  • Boolean Search
  • Categorisation/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Contextual Search
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Analysis Tools
  • Data Classification
  • Data Cleansing
  • Data Discovery
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Verification
  • Data Visualization
  • Drag & Drop
  • Entity Analysis
  • Feedback Management
  • Filtering
  • For Sales Teams/Organizations
  • For eCommerce
  • Forecasting
  • Full Text Search
  • Language Detection
  • Machine Learning
  • Metadata Management
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Language
  • Multiple Data Sources
  • NPS Survey Structure
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • Part of Speech Tagging
  • Pattern Detection and Recognition
  • Performance Metrics
  • Predictive Analytics
  • Predictive Modeling
  • Process/Workflow Automation
  • Quantitative Analysis
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Semantic Search
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Spam Detection
  • Summarization
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Taxonomy Classification
  • Text Analysis
  • Third-Party Integrations
  • Topic Classification
  • Topic Clustering
  • Trend Analysis
  • Visual Analytics
  • Visual Discovery
  • Workflow Management

Total features 39

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Analysis
  • Alerts/Notifications
  • Boolean Search
  • Categorisation/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Contextual Search
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Analysis Tools
  • Data Classification
  • Data Cleansing
  • Data Discovery
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Verification
  • Data Visualization
  • Drag & Drop
  • Entity Analysis
  • Feedback Management
  • Filtering
  • For Sales Teams/Organizations
  • For eCommerce
  • Forecasting
  • Full Text Search
  • Language Detection
  • Machine Learning
  • Metadata Management
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Language
  • Multiple Data Sources
  • NPS Survey Structure
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • Part of Speech Tagging
  • Pattern Detection and Recognition
  • Performance Metrics
  • Predictive Analytics
  • Predictive Modeling
  • Process/Workflow Automation
  • Quantitative Analysis
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Semantic Search
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Spam Detection
  • Summarization
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Taxonomy Classification
  • Text Analysis
  • Third-Party Integrations
  • Topic Classification
  • Topic Clustering
  • Trend Analysis
  • Visual Analytics
  • Visual Discovery
  • Workflow Management
  • Alchemer
  • AppFigures
  • AppFollow
  • AskNicely
  • Customer Thermometer
  • Delighted
  • Dixa
  • Feefo
  • Freshdesk
  • Google Cloud
  • Google Sheets
  • Intercom
  • Kustomer
  • LiveChat
  • Medallia Experience Cloud
  • Qualaroo
  • REVIEWS.io
  • Salesforce Platform
  • SatisMeter
  • Slack
  • Sprinklr
  • SurveyMonkey
  • Survicate
  • Trustpilot
  • Typeform
  • Wootric
  • Yotpo
  • Zapier
  • Zendesk Suite
  • zenloop
  • Alchemer
  • AppFigures
  • AppFollow
  • AskNicely
  • Customer Thermometer
  • Delighted
  • Dixa
  • Feefo
  • Freshdesk
  • Google Cloud
  • Google Sheets
  • Intercom
  • Kustomer
  • LiveChat
  • Medallia Experience Cloud
  • Qualaroo
  • REVIEWS.io
  • Salesforce Platform
  • SatisMeter
  • Slack
  • Sprinklr
  • SurveyMonkey
  • Survicate
  • Trustpilot
  • Typeform
  • Wootric
  • Yotpo
  • Zapier
  • Zendesk Suite
  • zenloop