Chattermill vs Deep Talk
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Overview
Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.
Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
US$90.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.4/ 5Customer Service
4.6/ 5Value for Money
4.2/ 5Ease of Use
4.8/ 5Features
4.6/ 5Customer Service
4.6/ 5Value for Money
4.8/ 5Features
Total features 70
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Ad hoc Analysis
- Alerts/Notifications
- Boolean Search
- Categorisation/Grouping
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Contextual Search
- Customer Experience Management
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Data Classification
- Data Cleansing
- Data Discovery
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Verification
- Data Visualization
- Drag & Drop
- Entity Analysis
- Feedback Management
- Filtering
- For Sales Teams/Organizations
- For eCommerce
- Forecasting
- Full Text Search
- Language Detection
- Machine Learning
- Metadata Management
- Monitoring
- Multi-Channel Data Collection
- Multi-Language
- Multiple Data Sources
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Part of Speech Tagging
- Pattern Detection and Recognition
- Performance Metrics
- Predictive Analytics
- Predictive Modeling
- Process/Workflow Automation
- Quantitative Analysis
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Sales Trend Analysis
- Search/Filter
- Segmentation
- Semantic Search
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Spam Detection
- Summarization
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Taxonomy Classification
- Text Analysis
- Third-Party Integrations
- Topic Classification
- Topic Clustering
- Trend Analysis
- Visual Analytics
- Visual Discovery
- Workflow Management
Total features 39
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Ad hoc Analysis
- Alerts/Notifications
- Boolean Search
- Categorisation/Grouping
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Contextual Search
- Customer Experience Management
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Data Classification
- Data Cleansing
- Data Discovery
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Verification
- Data Visualization
- Drag & Drop
- Entity Analysis
- Feedback Management
- Filtering
- For Sales Teams/Organizations
- For eCommerce
- Forecasting
- Full Text Search
- Language Detection
- Machine Learning
- Metadata Management
- Monitoring
- Multi-Channel Data Collection
- Multi-Language
- Multiple Data Sources
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Part of Speech Tagging
- Pattern Detection and Recognition
- Performance Metrics
- Predictive Analytics
- Predictive Modeling
- Process/Workflow Automation
- Quantitative Analysis
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Sales Trend Analysis
- Search/Filter
- Segmentation
- Semantic Search
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Spam Detection
- Summarization
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Taxonomy Classification
- Text Analysis
- Third-Party Integrations
- Topic Classification
- Topic Clustering
- Trend Analysis
- Visual Analytics
- Visual Discovery
- Workflow Management
Integrations
- Alchemer
- AppFigures
- AppFollow
- AskNicely
- Customer Thermometer
- Delighted
- Dixa
- Feefo
- Freshdesk
- Google Cloud
- Google Sheets
- Intercom
- Kustomer
- LiveChat
- Medallia Experience Cloud
- Qualaroo
- REVIEWS.io
- Salesforce Platform
- SatisMeter
- Slack
- Sprinklr
- SurveyMonkey
- Survicate
- Trustpilot
- Typeform
- Wootric
- Yotpo
- Zapier
- Zendesk Suite
- zenloop
- Alchemer
- AppFigures
- AppFollow
- AskNicely
- Customer Thermometer
- Delighted
- Dixa
- Feefo
- Freshdesk
- Google Cloud
- Google Sheets
- Intercom
- Kustomer
- LiveChat
- Medallia Experience Cloud
- Qualaroo
- REVIEWS.io
- Salesforce Platform
- SatisMeter
- Slack
- Sprinklr
- SurveyMonkey
- Survicate
- Trustpilot
- Typeform
- Wootric
- Yotpo
- Zapier
- Zendesk Suite
- zenloop