Minerva vs Froged
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Overview
Minerva is the easiest way to capture and share clickable instructions, on demand, for anything on the internet. Save time and headache by just sending a process embedded in a URL.
Minerva is the easiest way to capture and share clickable instructions, on demand, for anything on the internet. Save time and headache by just...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
€79.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.8/ 5Features
4.7/ 5Customer Service
5/ 5Value for Money
4.9/ 5Ease of Use
4.5/ 5Features
4.5/ 5Customer Service
4.7/ 5Value for Money
4.6/ 5Features
Total features 11
- A/B Testing
- API
- Access Controls/Permissions
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Routing
- Autoresponders
- Behavior Tracking
- CRM
- Campaign Management
- Canned Responses
- Chat/Messaging
- Churn Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Configurable Workflow
- Contact Management
- Content Creation
- Content Management
- Customer Communication
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Demo Creation
- Document Storage
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- Geotargeting
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Macros/Templated Responses
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Offline Form
- Onboarding
- Performance Metrics
- Predictive Analytics
- Proactive Chat
- Process/Workflow Automation
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Rules-Based Workflow
- Screen Sharing
- Search/Filter
- Self Service Portal
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Usage Tracking/Analytics
- Video Conferencing
- Website Visitor Tracking
- Widgets
- Workflow Management
Total features 95
- A/B Testing
- API
- Access Controls/Permissions
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Routing
- Autoresponders
- Behavior Tracking
- CRM
- Campaign Management
- Canned Responses
- Chat/Messaging
- Churn Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Configurable Workflow
- Contact Management
- Content Creation
- Content Management
- Customer Communication
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Demo Creation
- Document Storage
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- Geotargeting
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Macros/Templated Responses
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Offline Form
- Onboarding
- Performance Metrics
- Predictive Analytics
- Proactive Chat
- Process/Workflow Automation
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Rules-Based Workflow
- Screen Sharing
- Search/Filter
- Self Service Portal
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Usage Tracking/Analytics
- Video Conferencing
- Website Visitor Tracking
- Widgets
- Workflow Management
Integrations
Not provided by vendor
- Google Chrome
- Google Meet
- Slack
- Twilio
- Zapier
