---
description: Compare IVM Interactive Voice Response vs LiveVox for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare IVM Interactive Voice Response vs LiveVox | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [IVM Interactive Voice Response \<span\>vs\</span\> LiveVox](https://www.getapp.za.com/compare/2044447/2058150/ivm-interactive-voice-response/vs/livevox)

# Compare IVM Interactive Voice Response vs LiveVox

Canonical: https://www.getapp.za.com/compare/2044447/2058150/ivm-interactive-voice-response/vs/livevox

> Detailed comparison between IVM Interactive Voice Response and LiveVox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | IVM Interactive Voice Response | LiveVox |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 2 | 32 |
| **Starting Price** | US$69,95 | US$5 000,00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Chat | 24/7 (Live rep), Chat |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation |

## Key features

### IVM Interactive Voice Response

- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Customer History
- IVR
- Multiple Scripts
- Phone Key Input
- Survey/Poll Management
- Voice Mail

### LiveVox

- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Calendar/Reminder System
- Call Center Management
- Call Logging
- Call Recording
- Call Routing
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Computer Telephony Integration
- Customer History
- FCC Compliance
- IVR
- Lead Management
- Multiple Scripts
- Phone Key Input
- Survey/Poll Management
- Voice Mail

## Links

- [View IVM Interactive Voice Response Profile](https://www.getapp.za.com/software/2044447/ivm-interactive-voice-response)
- [View LiveVox Profile](https://www.getapp.za.com/software/2058150/livevox)
- [View Original Comparison](https://www.getapp.za.com/compare/2044447/2058150/ivm-interactive-voice-response/vs/livevox)

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