Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.
Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

€10,00/month

  • Subscription

Starting from

US$70,00/month

  • Subscription

Overall rating

4,7 /5
(16)
Ease of Use
4,5/5
Features & Functionality
4,5/5
Customer Service
4,5/5
Value for Money
4,5/5

Overall rating

4,5 /5
(21)
Ease of Use
4,5/5
Features & Functionality
4,4/5
Customer Service
4,6/5
Value for Money
3,9/5

Total features 67

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Answering Machine Detection
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Scheduling
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Marketing
  • FCC Compliance
  • FTC Compliance
  • IVR / Voice Recognition
  • Inbound Call Center
  • Integrations Management
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Local Caller ID
  • Mailing List Management
  • Manual Dialer
  • Mobile Access
  • Multi-Campaign
  • Open Database Design
  • Outbound Call Center
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Queue Management
  • Quotes/Estimates
  • Real Time Monitoring
  • Real-Time Chat
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Recording
  • Segmentation
  • Telemarketing Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Workflow Management

Total features 49

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Answering Machine Detection
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Scheduling
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Marketing
  • FCC Compliance
  • FTC Compliance
  • IVR / Voice Recognition
  • Inbound Call Center
  • Integrations Management
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Local Caller ID
  • Mailing List Management
  • Manual Dialer
  • Mobile Access
  • Multi-Campaign
  • Open Database Design
  • Outbound Call Center
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Queue Management
  • Quotes/Estimates
  • Real Time Monitoring
  • Real-Time Chat
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Recording
  • Segmentation
  • Telemarketing Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Workflow Management
  • Act!
  • Callture
  • Dropbox Business
  • MiCloud Connect
  • Pipedrive
  • Salesforce Analytics Cloud
  • Salesforce Sales Cloud
  • Zoho CRM
  • Act!
  • Callture
  • Dropbox Business
  • MiCloud Connect
  • Pipedrive
  • Salesforce Analytics Cloud
  • Salesforce Sales Cloud
  • Zoho CRM