Make the most of every conversation with help pages, chatbot and live chat in one platform.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities and control conversational flows.
Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$149,00/month

  • Free
  • Subscription

Starting from

€49,00/month

  • Free
  • Subscription

Overall rating

4,6 /5
(7)
Ease of Use
4,9/5
Features & Functionality
4,4/5
Customer Service
4,9/5
Value for Money
4,8/5

Overall rating

5 /5
(2)
Ease of Use
4,5/5
Features & Functionality
4,5/5
Customer Service
5/5
Value for Money
5/5

Total features 65

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Auto-Responders
  • CRM
  • Canned Responses
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Data Import/Export
  • Engagement Analytics
  • Event Triggered Actions
  • For Sales Teams/Organizations
  • For eCommerce
  • Full Text Search
  • Geotargeting
  • Help Desk Management
  • Historical Reporting
  • Intent Recognition
  • Knowledge Base Management
  • Lead Capture
  • Lead Generation
  • Live Chat
  • Machine Learning
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Multiple User Accounts
  • Natural Language Processing
  • Natural Language Search
  • Offline Form
  • Performance Metrics
  • Pre-Configured Bot
  • Proactive Chat
  • Process/Workflow Automation
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Support Ticket Management
  • Tagging
  • Text Editing
  • Third Party Integrations
  • Transcripts/Chat History
  • Website Integration
  • Website Visitor Tracking
  • Widgets

Total features 35

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Auto-Responders
  • CRM
  • Canned Responses
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Data Import/Export
  • Engagement Analytics
  • Event Triggered Actions
  • For Sales Teams/Organizations
  • For eCommerce
  • Full Text Search
  • Geotargeting
  • Help Desk Management
  • Historical Reporting
  • Intent Recognition
  • Knowledge Base Management
  • Lead Capture
  • Lead Generation
  • Live Chat
  • Machine Learning
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Multiple User Accounts
  • Natural Language Processing
  • Natural Language Search
  • Offline Form
  • Performance Metrics
  • Pre-Configured Bot
  • Proactive Chat
  • Process/Workflow Automation
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Support Ticket Management
  • Tagging
  • Text Editing
  • Third Party Integrations
  • Transcripts/Chat History
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Facebook
  • Marketo Engage
  • Messenger
  • Microsoft Dynamics AX
  • Microsoft SharePoint
  • Microsoft Teams
  • Slack
  • Twitter
  • WordPress
  • Zapier
  • Facebook
  • Marketo Engage
  • Messenger
  • Microsoft Dynamics AX
  • Microsoft SharePoint
  • Microsoft Teams
  • Slack
  • Twitter
  • WordPress
  • Zapier