Powerful content, customer engagement, and product discovery offerings to achieve true personalization and drive unparalleled growth.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and manage customer journeys across applications. The solution offers various features such as session replays, funnel analysis, mobile app analytics, data capturing, digital record keeping, heatmaps, error analysis, and more. Glassbox also facilitates third-party interaction with various applications such as Google Analytics and Adobe Analytics.
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.8 /5
(56)

Ease of Use

4.5/ 5

Features

4.6/ 5

Customer Service

4.9/ 5

Value for Money

4.6/ 5

Overall rating

4.9 /5
(54)

Ease of Use

4.9/ 5

Features

4.9/ 5

Customer Service

4.9/ 5

Value for Money

4.9/ 5

Total features 336

  • 2-Way Messaging
  • A/B Testing
  • AI Content Creation
  • AI Writing Assistant
  • AI/Machine Learning
  • API
  • Abandoned Cart Saver
  • Access Control
  • Access Controls/Permissions
  • Account Based Marketing
  • Accounting Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Ad Optimization
  • Ad hoc Reporting
  • Advertising Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audience Targeting
  • Audit Management
  • Autocomplete
  • Automated Responses
  • Automated Scheduling
  • Automatic Backup
  • Autoresponders
  • Availability Testing
  • Backlink Monitoring
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • Behavioral Targeting
  • Brand Management
  • Bulk Ordering
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Canned Responses
  • Catalog Management
  • Categorisation/Grouping
  • Channel Management
  • Charting
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Cohort Analysis
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Compliance Management
  • Configurable Alerts
  • Configurable Workflow
  • Consent Management
  • Contact Database
  • Contact Management
  • Content Analytics
  • Content Delivery
  • Content Library
  • Content Management
  • Content Marketing Software
  • Content Personalization
  • Content Publishing Options
  • Contextual Targeting
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customer Touchpoints
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Integration
  • Data Migration
  • Data Quality Control
  • Data Recovery
  • Data Security
  • Data Source Connectors
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Database Support
  • De-Coupled Front & Back Ends
  • Digital Asset Management
  • Discount Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drag & Drop Editor
  • Drip Campaigns
  • Dynamic Content
  • Editorial Calendar
  • Electronic Forms
  • Element Analytics
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Embeddable Maps
  • Engagement Tracking
  • Event Logs
  • Event Marketing Software
  • Event Triggered Actions
  • Experience Management
  • Faceted Search/Filtering
  • Feedback Management
  • File Management
  • Filtering
  • Floor Plans & Maps
  • For B2B
  • For Developers
  • For Enterprises
  • For Marketers
  • For Marketing and Advertising
  • For Science
  • For Websites
  • For eCommerce
  • Forecasting
  • Forms Management
  • Full Text Search
  • Functions/Calculations
  • Funnel Analysis
  • Fuzzy Search
  • GDPR Compliance
  • Geographic Maps
  • Goal Setting/Tracking
  • Google Analytics Integration
  • HTML Editor
  • Heatmaps
  • Hierarchical Mapping
  • Historical Reporting
  • Hover Maps
  • Image Editing
  • Image Library
  • Image Overlay
  • Inbox Management
  • Incident Management
  • Indexing
  • Information Governance
  • Integrated Development Environment
  • Interaction Tracking
  • Interactive Content
  • Interactive Elements
  • Interactive queries
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Issue Management
  • Issue Tracking
  • Java Supported
  • KPI Monitoring
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Link Management
  • List Management
  • Live Chat
  • Localization Automation
  • Loyalty Program
  • Mail Server Monitoring
  • Marketing Automation
  • Marketing Calendar
  • Marketing Management
  • Marketplace Integration
  • Mass Texting
  • Master Data Management
  • Media Management
  • Message Personalization
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Coupons
  • Mobile Dashboards
  • Mobile Keywords
  • Mobile Optimization
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Location Monitoring
  • Multi-Store
  • Multiple Data Sources
  • Multiple Site Management
  • Multiple User Accounts
  • Multivariate Testing
  • Natural Language Search
  • Newsletter Management
  • Omnichannel Communications
  • Open Rate Tracking
  • Order Management
  • Pageview Tracking
  • Performance Management
  • Performance Metrics
  • Performance Testing Tools
  • Personalization
  • Polls/Voting
  • Predictive Analytics
  • Predictive Modeling
  • Preview Functionality
  • Price/Margin Management
  • Prioritization
  • Private Dashboards
  • Process/Workflow Automation
  • Product Catalog
  • Product Data Management
  • Product Recommendations
  • Promotions Management
  • Public Dashboards
  • Publish Scheduling
  • Purchase Order Management
  • QR Codes
  • Query Suggestions
  • Queue Management
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recommendations
  • Referral Tracking
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • Rich Text Editor
  • Risk Alerts
  • Role-Based Permissions
  • Routing
  • Rule Based Publishing
  • SDKs
  • SEO Management
  • SMS Marketing
  • SMS Messaging
  • Sales Analytics
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Scheduled Testing
  • Scheduled/Automated Reports
  • Scheduling
  • Scorecards
  • Screen Activity Recording
  • Scroll Maps
  • Search Marketing
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Semantic Search
  • Sentiment Analysis
  • Server Monitoring
  • Shared Inboxes
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Shortcodes
  • Signature Management
  • Single Page View
  • Single Sign On
  • Site Search Tracking
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Spam Blocker
  • Subscriber Management
  • Support Ticket Management
  • Surveys & Feedback
  • Tag Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Templates
  • Territorial Mapping
  • Text Analysis
  • Text Editing
  • Text-to-Win
  • Third-Party Integration
  • Third-Party Integrations
  • Time on Site Tracking
  • Transaction Monitoring
  • Trend Analysis
  • Two-Factor Authentication
  • Uptime Reporting
  • User Interaction Tracking
  • User Management
  • Version Control
  • Visitor Tracking
  • Visual Analytics
  • Visual Editor
  • Visualization
  • WYSIWYG Editor
  • Web Forms
  • Web Traffic Reporting
  • Web/Mobile App Development
  • Website Accessibility Tools
  • Website Analytics
  • Website Management
  • Website Personalization
  • Website Publishing Options
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Widgets
  • Workflow Management
  • eCommerce Management

Total features 78

  • 2-Way Messaging
  • A/B Testing
  • AI Content Creation
  • AI Writing Assistant
  • AI/Machine Learning
  • API
  • Abandoned Cart Saver
  • Access Control
  • Access Controls/Permissions
  • Account Based Marketing
  • Accounting Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Ad Optimization
  • Ad hoc Reporting
  • Advertising Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audience Targeting
  • Audit Management
  • Autocomplete
  • Automated Responses
  • Automated Scheduling
  • Automatic Backup
  • Autoresponders
  • Availability Testing
  • Backlink Monitoring
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • Behavioral Targeting
  • Brand Management
  • Bulk Ordering
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Canned Responses
  • Catalog Management
  • Categorisation/Grouping
  • Channel Management
  • Charting
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Cohort Analysis
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Compliance Management
  • Configurable Alerts
  • Configurable Workflow
  • Consent Management
  • Contact Database
  • Contact Management
  • Content Analytics
  • Content Delivery
  • Content Library
  • Content Management
  • Content Marketing Software
  • Content Personalization
  • Content Publishing Options
  • Contextual Targeting
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customer Touchpoints
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Integration
  • Data Migration
  • Data Quality Control
  • Data Recovery
  • Data Security
  • Data Source Connectors
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Database Support
  • De-Coupled Front & Back Ends
  • Digital Asset Management
  • Discount Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drag & Drop Editor
  • Drip Campaigns
  • Dynamic Content
  • Editorial Calendar
  • Electronic Forms
  • Element Analytics
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Embeddable Maps
  • Engagement Tracking
  • Event Logs
  • Event Marketing Software
  • Event Triggered Actions
  • Experience Management
  • Faceted Search/Filtering
  • Feedback Management
  • File Management
  • Filtering
  • Floor Plans & Maps
  • For B2B
  • For Developers
  • For Enterprises
  • For Marketers
  • For Marketing and Advertising
  • For Science
  • For Websites
  • For eCommerce
  • Forecasting
  • Forms Management
  • Full Text Search
  • Functions/Calculations
  • Funnel Analysis
  • Fuzzy Search
  • GDPR Compliance
  • Geographic Maps
  • Goal Setting/Tracking
  • Google Analytics Integration
  • HTML Editor
  • Heatmaps
  • Hierarchical Mapping
  • Historical Reporting
  • Hover Maps
  • Image Editing
  • Image Library
  • Image Overlay
  • Inbox Management
  • Incident Management
  • Indexing
  • Information Governance
  • Integrated Development Environment
  • Interaction Tracking
  • Interactive Content
  • Interactive Elements
  • Interactive queries
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Issue Management
  • Issue Tracking
  • Java Supported
  • KPI Monitoring
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Link Management
  • List Management
  • Live Chat
  • Localization Automation
  • Loyalty Program
  • Mail Server Monitoring
  • Marketing Automation
  • Marketing Calendar
  • Marketing Management
  • Marketplace Integration
  • Mass Texting
  • Master Data Management
  • Media Management
  • Message Personalization
  • Metadata Management
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Coupons
  • Mobile Dashboards
  • Mobile Keywords
  • Mobile Optimization
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Location Monitoring
  • Multi-Store
  • Multiple Data Sources
  • Multiple Site Management
  • Multiple User Accounts
  • Multivariate Testing
  • Natural Language Search
  • Newsletter Management
  • Omnichannel Communications
  • Open Rate Tracking
  • Order Management
  • Pageview Tracking
  • Performance Management
  • Performance Metrics
  • Performance Testing Tools
  • Personalization
  • Polls/Voting
  • Predictive Analytics
  • Predictive Modeling
  • Preview Functionality
  • Price/Margin Management
  • Prioritization
  • Private Dashboards
  • Process/Workflow Automation
  • Product Catalog
  • Product Data Management
  • Product Recommendations
  • Promotions Management
  • Public Dashboards
  • Publish Scheduling
  • Purchase Order Management
  • QR Codes
  • Query Suggestions
  • Queue Management
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recommendations
  • Referral Tracking
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • Rich Text Editor
  • Risk Alerts
  • Role-Based Permissions
  • Routing
  • Rule Based Publishing
  • SDKs
  • SEO Management
  • SMS Marketing
  • SMS Messaging
  • Sales Analytics
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Scheduled Testing
  • Scheduled/Automated Reports
  • Scheduling
  • Scorecards
  • Screen Activity Recording
  • Scroll Maps
  • Search Marketing
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Semantic Search
  • Sentiment Analysis
  • Server Monitoring
  • Shared Inboxes
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Shortcodes
  • Signature Management
  • Single Page View
  • Single Sign On
  • Site Search Tracking
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Spam Blocker
  • Subscriber Management
  • Support Ticket Management
  • Surveys & Feedback
  • Tag Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Templates
  • Territorial Mapping
  • Text Analysis
  • Text Editing
  • Text-to-Win
  • Third-Party Integration
  • Third-Party Integrations
  • Time on Site Tracking
  • Transaction Monitoring
  • Trend Analysis
  • Two-Factor Authentication
  • Uptime Reporting
  • User Interaction Tracking
  • User Management
  • Version Control
  • Visitor Tracking
  • Visual Analytics
  • Visual Editor
  • Visualization
  • WYSIWYG Editor
  • Web Forms
  • Web Traffic Reporting
  • Web/Mobile App Development
  • Website Accessibility Tools
  • Website Analytics
  • Website Management
  • Website Personalization
  • Website Publishing Options
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Widgets
  • Workflow Management
  • eCommerce Management
  • AWS Lambda
  • Adobe Analytics
  • Alexa
  • Amazon S3
  • Antavo
  • Bazaarvoice
  • BigCommerce
  • Brevo
  • Bynder
  • Cloudinary
  • Contentsquare
  • Crisp
  • Docusign
  • Dropbox Business
  • Ebay Magento Integration
  • Elastic Path
  • EmailLabs
  • Freshdesk
  • Google Ads
  • Google Analytics 360
  • Google Cloud BigQuery
  • Google Cloud Storage
  • Google Maps
  • Google Maps for Jira
  • Google Translate
  • Gorgias
  • JD Edwards EnterpriseOne
  • Klaviyo
  • Lightspeed Retail
  • Lightspeed eCommerce
  • Lionbridge Language Cloud
  • Magento Marketplace
  • Mailchimp
  • Mailgun
  • Mailjet
  • Messenger
  • Meta for Business
  • MetaRouter
  • Mews
  • Microsoft Azure
  • Microsoft Dynamics 365 Business Central tegossuite
  • Microsoft SQL Server
  • MongoDB
  • Motionlab Platform
  • Movable Ink
  • MySQL
  • Netlify
  • OneDrive
  • Oracle Responsys
  • Pipedrive
  • PostgreSQL
  • Qualtrics LTI
  • Relevance
  • Relevance platform
  • ResDiary
  • Rithum
  • SAP Business ByDesign
  • SAP Commerce Cloud
  • SaleSphere
  • Segment
  • Shopify
  • Shopify Collabs
  • Shopify Plus
  • Shopware
  • Sinch
  • Slack
  • Snapchat
  • Snowflake
  • SugarCRM
  • TikTok
  • Trello
  • Twilio
  • Twitter/X
  • UniOne
  • Vercel
  • WhatsApp
  • WhatsApp Bulk Sender
  • Yotpo
  • Zapier
  • allmysms
  • commercetools
  • AWS Lambda
  • Adobe Analytics
  • Alexa
  • Amazon S3
  • Antavo
  • Bazaarvoice
  • BigCommerce
  • Brevo
  • Bynder
  • Cloudinary
  • Contentsquare
  • Crisp
  • Docusign
  • Dropbox Business
  • Ebay Magento Integration
  • Elastic Path
  • EmailLabs
  • Freshdesk
  • Google Ads
  • Google Analytics 360
  • Google Cloud BigQuery
  • Google Cloud Storage
  • Google Maps
  • Google Maps for Jira
  • Google Translate
  • Gorgias
  • JD Edwards EnterpriseOne
  • Klaviyo
  • Lightspeed Retail
  • Lightspeed eCommerce
  • Lionbridge Language Cloud
  • Magento Marketplace
  • Mailchimp
  • Mailgun
  • Mailjet
  • Messenger
  • Meta for Business
  • MetaRouter
  • Mews
  • Microsoft Azure
  • Microsoft Dynamics 365 Business Central tegossuite
  • Microsoft SQL Server
  • MongoDB
  • Motionlab Platform
  • Movable Ink
  • MySQL
  • Netlify
  • OneDrive
  • Oracle Responsys
  • Pipedrive
  • PostgreSQL
  • Qualtrics LTI
  • Relevance
  • Relevance platform
  • ResDiary
  • Rithum
  • SAP Business ByDesign
  • SAP Commerce Cloud
  • SaleSphere
  • Segment
  • Shopify
  • Shopify Collabs
  • Shopify Plus
  • Shopware
  • Sinch
  • Slack
  • Snapchat
  • Snowflake
  • SugarCRM
  • TikTok
  • Trello
  • Twilio
  • Twitter/X
  • UniOne
  • Vercel
  • WhatsApp
  • WhatsApp Bulk Sender
  • Yotpo
  • Zapier
  • allmysms
  • commercetools