---
description: Compare Caterbook vs HotelRunner for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Caterbook vs HotelRunner | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Hotel Channel Management Systems](/directory/1663/hotel-channel-management/software) > [Caterbook \<span\>vs\</span\> HotelRunner](https://www.getapp.za.com/compare/2046632/2060117/caterbook-v5/vs/hotelrunner)

# Compare Caterbook vs HotelRunner

Canonical: https://www.getapp.za.com/compare/2046632/2060117/caterbook-v5/vs/hotelrunner

> Detailed comparison between Caterbook and HotelRunner. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Caterbook | HotelRunner |
| **Overall rating** | 4.9/5 | 3.9/5 |
| **Total Reviews** | 38 | 32 |
| **Starting Price** | £70,00 | US$9,95 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Caterbook

- Access Controls/Permissions
- Billing & Invoicing
- Booking Notes
- CRM
- Calendar Management
- Channel Analytics
- Channel Management
- Customer Database
- Customer History
- Discount Management
- Dynamic Pricing
- Email Templates
- Multi-Channel Management
- Multi-Location
- Partner Management
- Price/Margin Management
- Rate Management
- Reporting/Analytics
- Reservations Management
- Website Integration

### HotelRunner

- Access Controls/Permissions
- Billing & Invoicing
- Booking Notes
- CRM
- Calendar Management
- Channel Analytics
- Channel Management
- Customer Database
- Customer History
- Discount Management
- Dynamic Pricing
- Email Templates
- Multi-Channel Management
- Multi-Location
- Partner Management
- Price/Margin Management
- Rate Management
- Reporting/Analytics
- Reservations Management
- Website Integration

## Links

- [View Caterbook Profile](https://www.getapp.za.com/software/2046632/caterbook-v5)
- [View HotelRunner Profile](https://www.getapp.za.com/software/2060117/hotelrunner)
- [View Original Comparison](https://www.getapp.za.com/compare/2046632/2060117/caterbook-v5/vs/hotelrunner)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Caterbook vs HotelRunner | GetApp South Africa 2026","description":"Compare Caterbook vs HotelRunner for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/2046632/2060117/caterbook-v5/vs/hotelrunner","about":[{"@id":"https://www.getapp.za.com/software/2046632/caterbook-v5#software"},{"@id":"https://www.getapp.za.com/software/2060117/hotelrunner#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/2046632/2060117/caterbook-v5/vs/hotelrunner#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/2046632/2060117/caterbook-v5/vs/hotelrunner#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.getapp.za.com/#website"}},{"name":"Caterbook","description":"Caterbook is hotel management solution that provides an easy-to-use interface, packed with time-saving features and a dedicated events &amp; functions module. \n\nIt lets employees sell multiple rate plans per room type, and customize the deposit and cancellation policies for each rate. Users can configure pricing based on occupancy, day of the week, season, and length of stay. Users can configure rooms to be sold as multiple room types and create 'virtual' rooms, by grouping together interlinked rooms, or a corridor of 8 rooms.\n\nStaff members can build up complex bookings with multiple room types, with differing start and end dates all within the same reservation record. Organizations can manage group bookings, with the ability to store different card details for each room and invoice each room within the same reservation independently. Highlight different group bookings on the calendar with a color indicator.\n\nCorporate bookings can assign specific prices to different levels of partners, and even invoice accommodation separately from any food items due to be paid by the guest. Create and schedule custom email and SMS templates to be sent out to guests based on trigger events like booking creation or check-in, or at specific times like 5 hours before arrival.\n\nPost food &amp; drink items to the guest's room from a choice of over 15 different industry-leading EPOS systems including EPOS Now, iiko, Tevalis, PowerEPOS, ICR Touch, CES, SamTouch, Fidelity GPOS.\n\nCaterbook does the heavy lifting to save you time and increase profitability, with dynamic pricing rules, batch creation, printing and emailing the day's departure invoices, reporting out bedding and towels required for housekeeping staff as well as highlighting zip/link bedding changeovers. We have distribution covered, with links to booking.com, Expedia, Google and many more.\n\nIt provides an express check-in and collects the names and contact information of all guests ahead of arrival and facilitates accepting terms and conditions online, without relying on traditional paper forms. Online payment links can be emailed ahead of departure, and posting food &amp; drink to the room for settlement on checkout further reduces staff/guest interactions.\n\nOur integration with Openkey reduces the reliance on traditional metal door keys.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/31a7d7dc-a099-4c0c-b4c9-9aa542d5a12a.png","url":"https://www.getapp.za.com/software/2046632/caterbook-v5","@id":"https://www.getapp.za.com/software/2046632/caterbook-v5#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":38,"ratingValue":4.9},"offers":{"price":"70","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"name":"HotelRunner","description":"HotelRunner is an online sales and distribution management software designed for all types of properties including individual hotels, chains, hostels, and villas. The platform helps create innovative sales channels, improve international brand recognition, reach more customers, and boost profits.\n\nHotelRunner offers real-time sales visibility and management, international distribution capabilities, and automated advertising solutions. Its built-in online pre-booking engine enables hotels to take booking requirements from travel agencies. It allows businesses to communicate with customers through email marketing and engage with returning guests and referrals to improve business opportunities. \n\nHotelRunner lets hotels list their properties on their own website or on other digital channels using a dedicated HTML code.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/720698ae-77ba-4d82-bdd3-cb2c7a4d1a78.png","url":"https://www.getapp.za.com/software/2060117/hotelrunner","@id":"https://www.getapp.za.com/software/2060117/hotelrunner#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":32,"ratingValue":3.9},"offers":{"price":"9.95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/2046632/2060117/caterbook-v5/vs/hotelrunner#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Hotel Channel Management Systems","position":2,"item":"/directory/1663/hotel-channel-management/software","@type":"ListItem"},{"name":"Caterbook vs HotelRunner","position":3,"item":"https://www.getapp.za.com/compare/2046632/2060117/caterbook-v5/vs/hotelrunner","@type":"ListItem"}]}]}
</script>