INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.
INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

N/A

  • Subscription

Starting from

US$20,00/year

  • Subscription

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Overall rating

4,3 /5
(100)
Ease of Use
4,6/5
Features & Functionality
4,2/5
Customer Service
4,5/5
Value for Money
4,3/5

Total features 102

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Auto-Responders
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Batch Communications
  • Billing & Invoicing
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Desktop Notifications
  • Drag & Drop
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Templates
  • Employee Directory
  • Employee Management
  • Event Triggered Actions
  • Feedback Management
  • File Transfer
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbox Management
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multiple Scripts
  • Multiple User Accounts
  • Online Payments
  • Outbound Call Center
  • PCI Compliance
  • Partial Payments
  • Payment Plans
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Progressive Dialer
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integrations
  • Transaction History
  • Transaction Management
  • Virtual Call Center
  • Visual Analytics
  • VoIP
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Widgets

Total features 53

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Auto-Responders
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Batch Communications
  • Billing & Invoicing
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Desktop Notifications
  • Drag & Drop
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Templates
  • Employee Directory
  • Employee Management
  • Event Triggered Actions
  • Feedback Management
  • File Transfer
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbox Management
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multiple Scripts
  • Multiple User Accounts
  • Online Payments
  • Outbound Call Center
  • PCI Compliance
  • Partial Payments
  • Payment Plans
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Progressive Dialer
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integrations
  • Transaction History
  • Transaction Management
  • Virtual Call Center
  • Visual Analytics
  • VoIP
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Widgets
  • ActiveCampaign
  • Agile CRM
  • Facebook
  • Freshdesk
  • Freshworks CRM
  • Front
  • Google Data Studio
  • Highrise
  • HubSpot CRM
  • Insightly
  • Intercom
  • Keap
  • Kustomer
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Vtiger CRM
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zoho Desk
  • amoCRM
  • ActiveCampaign
  • Agile CRM
  • Facebook
  • Freshdesk
  • Freshworks CRM
  • Front
  • Google Data Studio
  • Highrise
  • HubSpot CRM
  • Insightly
  • Intercom
  • Keap
  • Kustomer
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Vtiger CRM
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zoho Desk
  • amoCRM