---
description: Compare TimelinesAI vs monday CRM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare TimelinesAI vs monday CRM | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [TimelinesAI \<span\>vs\</span\> monday CRM](https://www.getapp.za.com/compare/2046838/2056613/timelinesai/vs/monday-crm)

# Compare TimelinesAI vs monday CRM

Canonical: https://www.getapp.za.com/compare/2046838/2056613/timelinesai/vs/monday-crm

> Detailed comparison between TimelinesAI and monday CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | TimelinesAI | monday CRM |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 116 | 462 |
| **Starting Price** | US$25,00 | US$12,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### TimelinesAI

- API
- CRM
- Collaboration Tools
- Contact Management
- Interaction Tracking
- Lead Management
- Multi-Channel Communication
- Reminders
- Reporting & Statistics
- Segmentation
- Third-Party Integrations
- Workflow Management

### monday CRM

- API
- CRM
- Calendar/Reminder System
- Collaboration Tools
- Contact Management
- Customizable Reports
- Deal Management
- For Real Estate
- Interaction Tracking
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Performance Management
- Project Management
- Reminders
- Reporting & Statistics
- Sales Activity Management
- Segmentation
- Third-Party Integrations
- Workflow Management

## Links

- [View TimelinesAI Profile](https://www.getapp.za.com/software/2046838/timelinesai)
- [View monday CRM Profile](https://www.getapp.za.com/software/2056613/monday-crm)
- [View Original Comparison](https://www.getapp.za.com/compare/2046838/2056613/timelinesai/vs/monday-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare TimelinesAI vs monday CRM | GetApp South Africa 2026","description":"Compare TimelinesAI vs monday CRM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/2046838/2056613/timelinesai/vs/monday-crm","about":[{"@id":"https://www.getapp.za.com/software/2046838/timelinesai#software"},{"@id":"https://www.getapp.za.com/software/2056613/monday-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/2046838/2056613/timelinesai/vs/monday-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/2046838/2056613/timelinesai/vs/monday-crm#webpage","publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.getapp.za.com/#website"}},{"name":"TimelinesAI","description":"TimelinesAI is a tool that helps you to streamline your business communication on WhatsApp. It includes: \n\n* Integrate WhatsApp business communication with your CRM.\n\n* Get a shared inbox for multiple WhatsApp numbers. Get a 360° view of your business communication on WhatsApp.\n\n* Send personalized WhatsApp messages and automate your workflows via TimelinesAI native WhatsApp &amp; Zapier integration.\n\nRegister a profile on the TimelinesAI app and get a free 10-day trial. \n* No credit card is required.\n* Fully functional trial right out of the box - start sending and receiving messages instantly.\n* Quick setup, No WhatsApp API required.\n* Onboarding and around-the-clock in-app support to get your team started quickly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8ea99f2e-58cf-4726-9362-c42d14eb167c.png","url":"https://www.getapp.za.com/software/2046838/timelinesai","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2046838/timelinesai#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":116,"ratingValue":4.6},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"monday CRM","description":"Built on top of monday.com Work OS, monday CRM is a no-code, customizable solution that empowers managers and sales teams to take control of the entire sales cycle, from lead capturing and sales pipeline management to post-sales management such as client projects and client onboarding, all on one centralized platform. monday CRM is an ideal solution for small to medium-sized businesses, it is also a perfect match for small business owners, sales managers and teams.\n\nmonday CRM enables sales teams to create no-code automations to significantly reduce repetitive manual work that takes time away from focusing on customers. They can capture leads from any source and centralize them in one place. As expected from any reliable CRM, supervisors can manage contacts’ information, track every deal's status, grow lasting customer relationships, and more. Managers get a full overview of their entire sales team's capacity and progress with no-code dashboards that they can easily build themselves. The interface is visually pleasing and incredibly intuitive to use, which makes it easier for teams and managers to adopt it. If other teams like legal, finance, IT, and marketing use monday.com Work OS, sending documents for approval and doing other important processes can be run unhindered within the platform which means more efficient work processes and cross-department collaboration.\n\nThe two-way email integration with Gmail and Outlook allows teams to send and receive emails directly from monday CRM. In addition, managers get all the relevant customer information along with every interaction teams have had with them, all in a single view. On a customizable level, administrators can create email templates that autofill with customers’ information existing in the CRM, personalize an email signature, get reminders to send emails, and automate sending response emails at the right time. And when it comes to tracking, Monday CRM sends a live notification when a customer opens a sent email ensuring operators always keep communication flowing.\n\nBeyond the run of the mill sales operations, monday CRM gives sales teams the capability to manage post-sales operations. This includes onboarding new clients, managing client projects, tracking client collection, and gaining insight into what clients need and exactly when they need it. As for managers, sales operations can be handled much more efficiently. This includes managing the sales team hiring process, speeding up the sales team onboarding process, and of course, tracking and managing the sales team's goals and ensuring everyone reaches quotas. For sales teams it includes building up sales collateral with the most up-to-date sales materials, as well as creating a library of the documents needed to close deals.\n\nFor anyone concerned about giving up the tools they already use, monday CRM seamlessly integrates with the tools and apps sales teams already use every day. Finally, when it comes to setup, it is one of the fastest in the market. In fact, there is no need for an IT expert or a developer to run the setup, it can all be done yourself. This doesn't just include setting up the solution but actually importing all existing data and information in a smooth and hassle-free manner that doesn't take months.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15edff3f-d6f5-4a95-92c6-d6e96d86b790.png","url":"https://www.getapp.za.com/software/2056613/monday-crm","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2056613/monday-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":462,"ratingValue":4.7},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/1139/customer-communications-management/software","@type":"ListItem"},{"name":"TimelinesAI vs monday CRM","position":3,"item":"https://www.getapp.za.com/compare/2046838/2056613/timelinesai/vs/monday-crm","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/2046838/2056613/timelinesai/vs/monday-crm#breadcrumblist"}]}
</script>