Clickatell vs WATI
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Overview
Clickatell’s Chat Commerce Platform as a Service delivers full, authenticated commerce experiences within the most widely adopted mobile messaging environments, such as WhatsApp, Apple Messages, SMS and USSD.
Clickatell’s Chat Commerce Platform as a Service delivers full, authenticated commerce experiences within the most widely adopted mobile messaging...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.
Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
US$39.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.3/ 5Features
4.4/ 5Customer Service
4.2/ 5Value for Money
4.1/ 5Ease of Use
4.6/ 5Features
4.4/ 5Customer Service
4.3/ 5Value for Money
4.3/ 5Features
Total features 52
- 2-Way Messaging
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Campaign Segmentation
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Service Analytics
- Customizable Branding
- Drag & Drop
- Engagement Tracking
- File Sharing
- For Developers
- Geotargeting
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Lead Management
- Live Chat
- Mass Texting
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Performance Metrics
- Personalization
- Pre-Configured Bot
- Proactive Chat
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Self Service Portal
- Sentiment Analysis
- Shortcodes
- Social Media Integration
- Support Ticket Management
- Tagging
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Virtual Assistant
- Widgets
- Workflow Management
Total features 30
- 2-Way Messaging
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Campaign Segmentation
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Service Analytics
- Customizable Branding
- Drag & Drop
- Engagement Tracking
- File Sharing
- For Developers
- Geotargeting
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Lead Management
- Live Chat
- Mass Texting
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Performance Metrics
- Personalization
- Pre-Configured Bot
- Proactive Chat
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Self Service Portal
- Sentiment Analysis
- Shortcodes
- Social Media Integration
- Support Ticket Management
- Tagging
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Virtual Assistant
- Widgets
- Workflow Management
Integrations
Not provided by vendor
- Google Sheets
- HubSpot CMS Hub
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- Zoho Flow