---
description: Compare 360dialog vs Wati for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 360dialog vs Wati | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [iPaaS Software](/directory/2087/ipaas/software) > [360dialog \<span\>vs\</span\> Wati](https://www.getapp.za.com/compare/2047686/2068239/360dialog/vs/wati)

# Compare 360dialog vs Wati

Canonical: https://www.getapp.za.com/compare/2047686/2068239/360dialog/vs/wati

> Detailed comparison between 360dialog and Wati. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 360dialog | Wati |
| **Overall rating** | 3.5/5 | 4.6/5 |
| **Total Reviews** | 13 | 202 |
| **Starting Price** | €49,00 | US$59,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### 360dialog

- API
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Reporting/Analytics
- Template Management

### Wati

- AI/Machine Learning
- API
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Customer Communication
- Customer Database
- Customer Service Analytics
- Dashboard
- Lead Management
- Live Chat
- Natural Language Processing
- Reporting/Analytics
- Segmentation
- Support Ticket Management
- Template Management

## Links

- [View 360dialog Profile](https://www.getapp.za.com/software/2047686/360dialog)
- [View Wati Profile](https://www.getapp.za.com/software/2068239/wati)
- [View Original Comparison](https://www.getapp.za.com/compare/2047686/2068239/360dialog/vs/wati)

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