unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.
unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$90.00/month

  • Free Version
  • Free Trial
  • Subscription

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Overall rating

4.8 /5
(12)

Ease of Use

4.8/ 5

Features

4.6/ 5

Customer Service

4.6/ 5

Value for Money

4.8/ 5

Total features 91

  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Boolean Search
  • Bug/Issue Capture
  • Categorisation/Grouping
  • Charting
  • Collaboration Tools
  • Complaint Monitoring
  • Configurable Workflow
  • Contextual Search
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Classification
  • Data Cleansing
  • Data Connectors
  • Data Discovery
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Database Support
  • Engagement Tracking
  • Feedback Management
  • Filtering
  • For Sales Teams/Organizations
  • For eCommerce
  • Forecasting
  • Full Text Search
  • Issue Tracking
  • Language Detection
  • Machine Learning
  • Metadata Management
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Language
  • Multiple Data Sources
  • NPS Survey Structure
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • Pattern Detection and Recognition
  • Performance Metrics
  • Predictive Analytics
  • Predictive Modeling
  • Prioritization
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Query Builder
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Sharing
  • Role-Based Permissions
  • Sales Trend Analysis
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Service Data Preparation
  • Self-service Analytics
  • Semantic Search
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Storytelling
  • Summarization
  • Surveys & Feedback
  • Tagging
  • Taxonomy Classification
  • Text Analysis
  • Third-Party Integrations
  • Topic Classification
  • Topic Clustering
  • Trend Analysis
  • User Management
  • User Research Analysis
  • Visual Analytics
  • Visual Discovery

Total features 39

  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Boolean Search
  • Bug/Issue Capture
  • Categorisation/Grouping
  • Charting
  • Collaboration Tools
  • Complaint Monitoring
  • Configurable Workflow
  • Contextual Search
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Classification
  • Data Cleansing
  • Data Connectors
  • Data Discovery
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Database Support
  • Engagement Tracking
  • Feedback Management
  • Filtering
  • For Sales Teams/Organizations
  • For eCommerce
  • Forecasting
  • Full Text Search
  • Issue Tracking
  • Language Detection
  • Machine Learning
  • Metadata Management
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Language
  • Multiple Data Sources
  • NPS Survey Structure
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • Pattern Detection and Recognition
  • Performance Metrics
  • Predictive Analytics
  • Predictive Modeling
  • Prioritization
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Query Builder
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Sharing
  • Role-Based Permissions
  • Sales Trend Analysis
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Service Data Preparation
  • Self-service Analytics
  • Semantic Search
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Storytelling
  • Summarization
  • Surveys & Feedback
  • Tagging
  • Taxonomy Classification
  • Text Analysis
  • Third-Party Integrations
  • Topic Classification
  • Topic Clustering
  • Trend Analysis
  • User Management
  • User Research Analysis
  • Visual Analytics
  • Visual Discovery
  • Freshdesk
  • Google Sheets
  • Intercom
  • Meta for Business
  • Slack
  • SurveyMonkey
  • Twitter/X
  • Typeform
  • Zapier
  • Freshdesk
  • Google Sheets
  • Intercom
  • Meta for Business
  • Slack
  • SurveyMonkey
  • Twitter/X
  • Typeform
  • Zapier