Rocketlane vs Planhat
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Overview
Rocketlane is a purpose-built customer onboarding and modern PSA tool that helps you deliver delightful customer projects and manage associated financials comprehensively.
Rocketlane is a purpose-built customer onboarding and modern PSA tool that helps you deliver delightful customer projects and manage associated...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.
Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$19.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.6/ 5Customer Service
4.7/ 5Value for Money
4.6/ 5Ease of Use
4.5/ 5Features
4.6/ 5Customer Service
4.7/ 5Value for Money
4.5/ 5Features
Total features 122
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Alerts/Notifications
- Approval Process Control
- Audit Trail
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Business Process Automation
- CRM
- Calendar Management
- Capacity Management
- Chat/Messaging
- Checklists
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Configurable Workflow
- Contact Management
- Content Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Visualization
- Deadline Management
- Document Generation
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Expense Tracking
- Feedback Management
- File Management
- File Sharing
- Financial Analysis
- Financial Reporting
- Forecasting
- Form Builder
- Forms Management
- Gantt/Timeline View
- Goal Setting/Tracking
- Health Score
- Idea Management
- Issue Management
- Issue Tracking
- Kanban Board
- Knowledge Base Management
- Leave Tracking
- Live Chat
- Milestone Tracking
- Mobile Access
- Monitoring
- Multi-Language
- Multiple Projects
- NPS of Customers
- Onboarding
- Online Time Tracking Software
- Orientation Workflow Management
- Percent-Complete Tracking
- Performance Metrics
- Portfolio Management
- Predictive Analytics
- Prioritization
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Allocation & Planning
- Resource Management
- Resource Scheduling
- Revenue Management
- Risk Management
- Role-Based Permissions
- Search/Filter
- Self Service Portal
- Self Service Tools
- Single Sign On
- Skills Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- To-Do List
- Traditional Methodologies
- Usage Tracking/Analytics
- User Onboarding
- Visual Analytics
- Win/Loss Analysis
- Workflow Configuration
- Workflow Management
Total features 43
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Alerts/Notifications
- Approval Process Control
- Audit Trail
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Business Process Automation
- CRM
- Calendar Management
- Capacity Management
- Chat/Messaging
- Checklists
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Configurable Workflow
- Contact Management
- Content Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Visualization
- Deadline Management
- Document Generation
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Expense Tracking
- Feedback Management
- File Management
- File Sharing
- Financial Analysis
- Financial Reporting
- Forecasting
- Form Builder
- Forms Management
- Gantt/Timeline View
- Goal Setting/Tracking
- Health Score
- Idea Management
- Issue Management
- Issue Tracking
- Kanban Board
- Knowledge Base Management
- Leave Tracking
- Live Chat
- Milestone Tracking
- Mobile Access
- Monitoring
- Multi-Language
- Multiple Projects
- NPS of Customers
- Onboarding
- Online Time Tracking Software
- Orientation Workflow Management
- Percent-Complete Tracking
- Performance Metrics
- Portfolio Management
- Predictive Analytics
- Prioritization
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Allocation & Planning
- Resource Management
- Resource Scheduling
- Revenue Management
- Risk Management
- Role-Based Permissions
- Search/Filter
- Self Service Portal
- Self Service Tools
- Single Sign On
- Skills Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- To-Do List
- Traditional Methodologies
- Usage Tracking/Analytics
- User Onboarding
- Visual Analytics
- Win/Loss Analysis
- Workflow Configuration
- Workflow Management
Integrations
- Aircall
- Amplitude
- Azure Cognitive Services
- BigQuery Connector for Jira
- Delighted
- Freshdesk
- Gmail
- Gong.io
- Google Calendar
- Google Cloud
- Google Drive
- Help Scout
- HubSpot CRM
- Intercom
- Jiminny
- Jira
- Mailchimp
- Microsoft Teams
- Mixpanel
- Pendo
- Pipedrive
- PostgreSQL
- Ringover
- Salesforce Platform
- Salesforce Service Cloud
- SatisMeter
- Segment
- Slack
- Snowflake
- Stitch
- Workato
- Zapier
- Zendesk Suite
- Aircall
- Amplitude
- Azure Cognitive Services
- BigQuery Connector for Jira
- Delighted
- Freshdesk
- Gmail
- Gong.io
- Google Calendar
- Google Cloud
- Google Drive
- Help Scout
- HubSpot CRM
- Intercom
- Jiminny
- Jira
- Mailchimp
- Microsoft Teams
- Mixpanel
- Pendo
- Pipedrive
- PostgreSQL
- Ringover
- Salesforce Platform
- Salesforce Service Cloud
- SatisMeter
- Segment
- Slack
- Snowflake
- Stitch
- Workato
- Zapier
- Zendesk Suite