Hiver

Hiver: Gmail-based customer service solution for teams
(71 reviews)
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TeamViewer

Remote support, remote access & online meetings software
(6974 reviews)
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Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

FAQs FAQs
FAQs
Forum Forum
Forum
Knowledge Base Knowledge Base
Knowledge Base
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support
Video Tutorials Video Tutorials
Video Tutorials

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

US$11,00/month
US$49,00/month
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

@mentions @mentions
@mentions
API API
API
Access Control Access Control
Access Control
Alerts / Escalation Alerts / Escalation
Alerts / Escalation
Assignment Management Assignment Management
Assignment Management
Automated Scheduling Automated Scheduling
Automated Scheduling
Automatic Notifications Automatic Notifications
Automatic Notifications
Calendar Management Calendar Management
Calendar Management
Case Management Case Management
Case Management
Chat Chat
Chat
Collaboration Tools Collaboration Tools
Collaboration Tools
Commenting Commenting
Commenting
Contact History Contact History
Contact History
Contact Management Contact Management
Contact Management
Drag & Drop Interface Drag & Drop Interface
Drag & Drop Interface
Email Integration Email Integration
Email Integration
Email Notifications Email Notifications
Email Notifications
Email Templates Email Templates
Email Templates
Feedback Management Feedback Management
Feedback Management
File Transfer File Transfer
File Transfer
Filtered Views Filtered Views
Filtered Views
Instant Messaging Instant Messaging
Instant Messaging
Meeting Management Meeting Management
Meeting Management
Mobile Integration Mobile Integration
Mobile Integration
Monitoring Monitoring
Monitoring
Multi-Language Multi-Language
Multi-Language
Personalized Profiles Personalized Profiles
Personalized Profiles
Policy Management Policy Management
Policy Management
Prioritizing Prioritizing
Prioritizing
Remote Access Remote Access
Remote Access
Remote Control Remote Control
Remote Control
Reporting & Statistics Reporting & Statistics
Reporting & Statistics
Role-Based Permissions Role-Based Permissions
Role-Based Permissions
Software Development Kit Software Development Kit
Software Development Kit
Support Ticket Tracking Support Ticket Tracking
Support Ticket Tracking
Timeline Management Timeline Management
Timeline Management
Two-Factor Authentication Two-Factor Authentication
Two-Factor Authentication
User Management User Management
User Management
Video Conferencing Video Conferencing
Video Conferencing
Video Management Video Management
Video Management
Whiteboard Whiteboard
Whiteboard

Integrations

Integrations

Integrations

Alloy Navigator Alloy Navigator
Alloy Navigator
Bitium Bitium
Bitium
Freshservice Freshservice
Freshservice
LiveChat LiveChat
LiveChat
Maintenance Care Maintenance Care
Maintenance Care
NinjaRMM NinjaRMM
NinjaRMM
Remote Desktop Manager Remote Desktop Manager
Remote Desktop Manager
Slack Slack
Slack
SysAid SysAid
SysAid
TOPdesk TOPdesk
TOPdesk
YOUZER YOUZER
YOUZER
Zapier Zapier
Zapier
Zendesk Zendesk
Zendesk