---
description: Compare Emarsys vs SAS Customer Intelligence 360 for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Emarsys vs SAS Customer Intelligence 360 | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Emarsys \<span\>vs\</span\> SAS Customer Intelligence 360](https://www.getapp.za.com/compare/2050373/2058372/emarsys-1/vs/sas-customer-intelligence-360)

# Compare Emarsys vs SAS Customer Intelligence 360

Canonical: https://www.getapp.za.com/compare/2050373/2058372/emarsys-1/vs/sas-customer-intelligence-360

> Detailed comparison between Emarsys and SAS Customer Intelligence 360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Emarsys | SAS Customer Intelligence 360 |
| **Overall rating** | 4.3/5 | 4.9/5 |
| **Total Reviews** | 12 | 8 |
| **Starting Price** | - | US$8 000,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Emarsys

- API
- Activity Tracking
- CRM
- Campaign Scheduling
- Customer Database
- Data Integration
- Dynamic Content
- Email Management
- Engagement Tracking
- GDPR Compliance
- Lead Capture
- Lead Management
- Personalization
- Predictive Modeling
- Real-Time Data
- Segmentation
- Social Marketing
- Social Media Integration
- Subscriber Management
- Website Visitor Tracking

### SAS Customer Intelligence 360

- API
- Activity Tracking
- CRM
- Campaign Scheduling
- Customer Database
- Data Integration
- Dynamic Content
- Email Management
- Engagement Tracking
- GDPR Compliance
- Lead Capture
- Lead Management
- Personalization
- Predictive Modeling
- Real-Time Data
- Segmentation
- Social Marketing
- Social Media Integration
- Subscriber Management
- Website Visitor Tracking

## Links

- [View Emarsys Profile](https://www.getapp.za.com/software/2050373/emarsys-1)
- [View SAS Customer Intelligence 360 Profile](https://www.getapp.za.com/software/2058372/sas-customer-intelligence-360)
- [View Original Comparison](https://www.getapp.za.com/compare/2050373/2058372/emarsys-1/vs/sas-customer-intelligence-360)

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