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net2phone vs WeKall

net2phone

3.9 (21)
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WeKall

4.5 (39)
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net2phone is a cloud-based PBX software that provides businesses with tools to manage and improve customer interactions across various channels. Supervisors can use the dashboard to track the extension numbers of team members, access details about their devices, and configure call routing flows according to requirements.
net2phone is a cloud-based PBX software that provides businesses with tools to manage and improve customer interactions across various channels....

Deployment

  • Cloud-based
  • On-premise

Support Options

  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

US$18.99

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$17.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

3.9 /5
(21)

Ease of Use

4.0/ 5

Features

4.0/ 5

Customer Service

4.2/ 5

Value for Money

4.2/ 5
Read all reviews

Overall rating

4.5 /5
(39)

Ease of Use

4.6/ 5

Features

4.5/ 5

Customer Service

4.6/ 5

Value for Money

4.5/ 5
Read all reviews

Total features 26

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Auto-Dialer
  • Automatic Call Distribution
  • Autoresponders
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scoring
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Document Management
  • Drag & Drop
  • Electronic Faxes
  • Email Management
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Sales Teams/Organizations
  • Group Messaging
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Machine Learning
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pre-recorded Messages
  • Predictive Analytics
  • Predictive Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Scheduled Recording
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Spam Blocker
  • Speech Recognition
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Assistant
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Personal Assistant (VPA)
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management

Total features 141

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Auto-Dialer
  • Automatic Call Distribution
  • Autoresponders
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scoring
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Document Management
  • Drag & Drop
  • Electronic Faxes
  • Email Management
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Sales Teams/Organizations
  • Group Messaging
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Machine Learning
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pre-recorded Messages
  • Predictive Analytics
  • Predictive Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Scheduled Recording
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Spam Blocker
  • Speech Recognition
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Assistant
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Personal Assistant (VPA)
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Freshdesk
  • Kustomer
  • Microsoft Teams
  • Slack
  • WhatsApp
  • Freshdesk
  • Kustomer
  • Microsoft Teams
  • Slack
  • WhatsApp

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