---
description: Compare Office24by7 vs monday CRM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Office24by7 vs monday CRM | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Office24by7 \<span\>vs\</span\> monday CRM](https://www.getapp.za.com/compare/2050962/2056613/office24by7/vs/monday-crm)

# Compare Office24by7 vs monday CRM

Canonical: https://www.getapp.za.com/compare/2050962/2056613/office24by7/vs/monday-crm

> Detailed comparison between Office24by7 and monday CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Office24by7 | monday CRM |
| **Overall rating** | 5.0/5 | 4.7/5 |
| **Total Reviews** | 2 | 453 |
| **Starting Price** | ₹0,00 | US$12,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Office24by7

- API
- Activity Dashboard
- Calendar Management
- Campaign Management
- Customizable Reports
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management
- Workflow Management

### monday CRM

- API
- Activity Dashboard
- Calendar Management
- Campaign Management
- Customizable Reports
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management
- Workflow Management

## Links

- [View Office24by7 Profile](https://www.getapp.za.com/software/2050962/office24by7)
- [View monday CRM Profile](https://www.getapp.za.com/software/2056613/monday-crm)
- [View Original Comparison](https://www.getapp.za.com/compare/2050962/2056613/office24by7/vs/monday-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Office24by7 vs monday CRM | GetApp South Africa 2026","description":"Compare Office24by7 vs monday CRM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/2050962/2056613/office24by7/vs/monday-crm","about":[{"@id":"https://www.getapp.za.com/software/2050962/office24by7#software"},{"@id":"https://www.getapp.za.com/software/2056613/monday-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/2050962/2056613/office24by7/vs/monday-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/2050962/2056613/office24by7/vs/monday-crm#webpage","isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Office24by7","description":"Office24by7 is a robust, all-in-one business platform designed to unify communication, sales, marketing, and customer support under one seamless system. The platform features advanced IVR, smart call routing, click-to-call, call recording, and call analytics to optimize productivity and customer engagement. Its no-code CRM customization empowers organizations to design workflows, modules, and approvals tailored precisely to their business processes without requiring technical expertise.\n\nThis scalable platform supports omnichannel communication, voice, SMS, WhatsApp, email, and WebRTC, enabling teams to maintain context-rich conversations with customers. Integrated marketing automation and lead management tools help nurture prospects and track pipelines efficiently. Real-time dashboards and comprehensive analytics deliver actionable insights to inform data-driven decision-making across sales, marketing, and service functions.\n\nDesigned for enterprises of all sizes and industries, Office24by7 enhances operational efficiency by automating routine tasks and simplifying complex interactions with customizable workflows and automated tools. Its modular architecture allows seamless integration with existing enterprise systems via APIs while maintaining high standards of security and compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/80b8cf8d-7cb7-4e03-bb36-254ad165bdf1.png","url":"https://www.getapp.za.com/software/2050962/office24by7","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2050962/office24by7#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"0","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"monday CRM","description":"Built on top of monday.com Work OS, monday CRM is a no-code, customizable solution that empowers managers and sales teams to take control of the entire sales cycle, from lead capturing and sales pipeline management to post-sales management such as client projects and client onboarding, all on one centralized platform. monday CRM is an ideal solution for small to medium-sized businesses, it is also a perfect match for small business owners, sales managers and teams.\n\nmonday CRM enables sales teams to create no-code automations to significantly reduce repetitive manual work that takes time away from focusing on customers. They can capture leads from any source and centralize them in one place. As expected from any reliable CRM, supervisors can manage contacts’ information, track every deal's status, grow lasting customer relationships, and more. Managers get a full overview of their entire sales team's capacity and progress with no-code dashboards that they can easily build themselves. The interface is visually pleasing and incredibly intuitive to use, which makes it easier for teams and managers to adopt it. If other teams like legal, finance, IT, and marketing use monday.com Work OS, sending documents for approval and doing other important processes can be run unhindered within the platform which means more efficient work processes and cross-department collaboration.\n\nThe two-way email integration with Gmail and Outlook allows teams to send and receive emails directly from monday CRM. In addition, managers get all the relevant customer information along with every interaction teams have had with them, all in a single view. On a customizable level, administrators can create email templates that autofill with customers’ information existing in the CRM, personalize an email signature, get reminders to send emails, and automate sending response emails at the right time. And when it comes to tracking, Monday CRM sends a live notification when a customer opens a sent email ensuring operators always keep communication flowing.\n\nBeyond the run of the mill sales operations, monday CRM gives sales teams the capability to manage post-sales operations. This includes onboarding new clients, managing client projects, tracking client collection, and gaining insight into what clients need and exactly when they need it. As for managers, sales operations can be handled much more efficiently. This includes managing the sales team hiring process, speeding up the sales team onboarding process, and of course, tracking and managing the sales team's goals and ensuring everyone reaches quotas. For sales teams it includes building up sales collateral with the most up-to-date sales materials, as well as creating a library of the documents needed to close deals.\n\nFor anyone concerned about giving up the tools they already use, monday CRM seamlessly integrates with the tools and apps sales teams already use every day. Finally, when it comes to setup, it is one of the fastest in the market. In fact, there is no need for an IT expert or a developer to run the setup, it can all be done yourself. This doesn't just include setting up the solution but actually importing all existing data and information in a smooth and hassle-free manner that doesn't take months.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15edff3f-d6f5-4a95-92c6-d6e96d86b790.png","url":"https://www.getapp.za.com/software/2056613/monday-crm","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2056613/monday-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":453},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Office24by7 vs monday CRM","position":3,"item":"https://www.getapp.za.com/compare/2050962/2056613/office24by7/vs/monday-crm","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/2050962/2056613/office24by7/vs/monday-crm#breadcrumblist"}]}
</script>
