ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests
ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
OfficeAmp is an office operations & issue management software for Slack which provides a central location from which to collect, manage & resolve workplace issues, as well as generally manage all employee requests & questions & office tasks within Slack in real time
OfficeAmp is an office operations & issue management software for Slack which provides a central location from which to collect, manage & resolve...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$495,00/year

  • Free
  • Subscription

Starting from

US$30,00/month

  • Free
  • Subscription

Overall rating

4,3 /5
(154)
Ease of Use
4,2/5
Features & Functionality
4,3/5
Customer Service
4,2/5
Value for Money
4,2/5

Overall rating

4,2 /5
(11)
Ease of Use
4,2/5
Features & Functionality
3,8/5
Customer Service
4,7/5
Value for Money
4/5

Total features 99

  • API
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Automated Routing
  • Automatic Lead Distribution
  • Availability Management
  • Barcoding/RFID
  • CMDB
  • Call Center Management
  • Categorisation/Grouping
  • Change Management
  • Change Order Management
  • Charting
  • Check-in/Check-out
  • Collaboration Tools
  • Collections Management
  • Commenting/Notes
  • Compliance Tracking
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Extraction
  • Decision Support Software
  • Depreciation Management
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Email Management
  • Email Templates
  • Employee Self Service
  • File Sharing
  • Full Text Search
  • Gantt/Timeline View
  • Help Desk Management
  • IT Asset Management
  • IT Incident Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Knowledge Base Management
  • Knowledge Management
  • Lead Distribution
  • Milestone Tracking
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Network Monitoring
  • Percent-Complete Tracking
  • Point of Sale (POS)
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Project Planning/Scheduling
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Reporting
  • Real-Time Chat
  • Recurring Issues
  • Release Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Risk Management
  • SMS Messaging
  • Scheduled / Automated Reports
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timer
  • Timesheet Management
  • Workflow Management

Total features 26

  • API
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Automated Routing
  • Automatic Lead Distribution
  • Availability Management
  • Barcoding/RFID
  • CMDB
  • Call Center Management
  • Categorisation/Grouping
  • Change Management
  • Change Order Management
  • Charting
  • Check-in/Check-out
  • Collaboration Tools
  • Collections Management
  • Commenting/Notes
  • Compliance Tracking
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Extraction
  • Decision Support Software
  • Depreciation Management
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Email Management
  • Email Templates
  • Employee Self Service
  • File Sharing
  • Full Text Search
  • Gantt/Timeline View
  • Help Desk Management
  • IT Asset Management
  • IT Incident Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Knowledge Base Management
  • Knowledge Management
  • Lead Distribution
  • Milestone Tracking
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Network Monitoring
  • Percent-Complete Tracking
  • Point of Sale (POS)
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Project Planning/Scheduling
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Reporting
  • Real-Time Chat
  • Recurring Issues
  • Release Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Risk Management
  • SMS Messaging
  • Scheduled / Automated Reports
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timer
  • Timesheet Management
  • Workflow Management
  • ManageEngine ADManager Plus
  • ManageEngine ADSelfService Plus
  • ManageEngine Applications Manager
  • ManageEngine Desktop Central
  • ManageEngine OpManager
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Slack
  • Zoho Analytics
  • ManageEngine ADManager Plus
  • ManageEngine ADSelfService Plus
  • ManageEngine Applications Manager
  • ManageEngine Desktop Central
  • ManageEngine OpManager
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Slack
  • Zoho Analytics