---
description: Compare Novo Solutions vs AccessE11 for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Novo Solutions vs AccessE11 | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/3479/it-ticketing-systems/software) > [Novo Solutions \<span\>vs\</span\> AccessE11](https://www.getapp.za.com/compare/2052846/2066638/novo-solutions/vs/accesse11)

# Compare Novo Solutions vs AccessE11

Canonical: https://www.getapp.za.com/compare/2052846/2066638/novo-solutions/vs/accesse11

> Detailed comparison between Novo Solutions and AccessE11. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Novo Solutions | AccessE11 |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 16 | 6 |
| **Starting Price** | - | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Novo Solutions

- API
- Activity Tracking
- Audit Trail
- Code Enforcement
- Customer Database
- Customizable Forms
- Customizable Reports
- Dashboard
- Email Management
- Email Templates
- Multi-Location
- Performance Metrics
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Status Tracking
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

### AccessE11

- API
- Activity Tracking
- Audit Trail
- Code Enforcement
- Customer Database
- Customizable Forms
- Customizable Reports
- Dashboard
- Email Management
- Email Templates
- Multi-Location
- Performance Metrics
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Status Tracking
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View Novo Solutions Profile](https://www.getapp.za.com/software/2052846/novo-solutions)
- [View AccessE11 Profile](https://www.getapp.za.com/software/2066638/accesse11)
- [View Original Comparison](https://www.getapp.za.com/compare/2052846/2066638/novo-solutions/vs/accesse11)

-----

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