Zenvia Conversion vs WATI
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Overview
Zenvia Conversion (formerly Sirena) is a conversational marketing platform designed to help businesses in the eCommerce, retail, automotive, education, and other sectors manage customer communications across multiple channels using a shared inbox. Administrators can integrate the system with WhatsApp, Facebook Messenger, and Instagram to connect with prospects on a unified interface.
Zenvia Conversion (formerly Sirena) is a conversational marketing platform designed to help businesses in the eCommerce, retail, automotive,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.
Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$0.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$39.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.2/ 5Features
3.9/ 5Customer Service
4.0/ 5Value for Money
3.8/ 5Ease of Use
4.6/ 5Features
4.4/ 5Customer Service
4.3/ 5Value for Money
4.3/ 5Features
Total features 43
- AI/Machine Learning
- API
- Activity Dashboard
- Appointment Scheduling
- Automated Responses
- Autoresponders
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Contact Management
- Customer Database
- Customer Experience Management
- Customer Service Analytics
- Customizable Templates
- Drag & Drop
- File Sharing
- For Developers
- For Sales Teams/Organizations
- Group Messaging
- Human Handover
- Inbox Management
- Interaction Tracking
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Mass Texting
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Natural Language Processing
- On-Demand Communications
- One-to-One Messaging
- Performance Metrics
- Personalization
- Pre-Configured Bot
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Self Service Portal
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Tagging
- Template Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Virtual Assistant
Total features 30
- AI/Machine Learning
- API
- Activity Dashboard
- Appointment Scheduling
- Automated Responses
- Autoresponders
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Contact Management
- Customer Database
- Customer Experience Management
- Customer Service Analytics
- Customizable Templates
- Drag & Drop
- File Sharing
- For Developers
- For Sales Teams/Organizations
- Group Messaging
- Human Handover
- Inbox Management
- Interaction Tracking
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Mass Texting
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Natural Language Processing
- On-Demand Communications
- One-to-One Messaging
- Performance Metrics
- Personalization
- Pre-Configured Bot
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Self Service Portal
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Tagging
- Template Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Virtual Assistant
Integrations
- Google Sheets
- HubSpot CMS Hub
- Klaviyo
- Messenger
- Meta for Business
- Pabbly Connect
- PayPal
- Salesforce Platform
- Shopify
- WooCommerce
- Zapier
- Zoho CRM Plus
- Zoho Flow
- Google Sheets
- HubSpot CMS Hub
- Klaviyo
- Messenger
- Meta for Business
- Pabbly Connect
- PayPal
- Salesforce Platform
- Shopify
- WooCommerce
- Zapier
- Zoho CRM Plus
- Zoho Flow