Learn why GetApp is free

IPscape vs Klearcom

IPscape

4.9 (8)
Learn More

Klearcom

4.8 (10)
Learn More
IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more.
IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
Klearcom has developed a non-intrusive AI-Driven SaaS platform that ensures multinational contact centers are the first to know about issues with their domestic speech-based IVRs, pinpointing root causes in real-time. Klearcom helps avoid customer outages in over 100+ countries.
Klearcom has developed a non-intrusive AI-Driven SaaS platform that ensures multinational contact centers are the first to know about issues with...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

A$99.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$0.01/year

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.9 /5
(8)

Ease of Use

4.9/ 5

Features

4.8/ 5

Customer Service

5/ 5

Value for Money

4.6/ 5
Read all reviews

Overall rating

4.8 /5
(10)

Ease of Use

4.6/ 5

Features

4.4/ 5

Customer Service

5/ 5

Value for Money

4.8/ 5
Read all reviews

Total features 115

  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Assessment Management
  • Audio Capture
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Automatic Transcription
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Surveys
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Security
  • Email Management
  • Employee Coaching Tools
  • Event Triggered Actions
  • Feedback Management
  • File Transfer
  • For Sales Teams/Organizations
  • Hierarchical View
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • KPI Monitoring
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • List Management
  • Live Chat
  • Load Scenarios
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Move & Copy
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Multiple Scoring Models
  • Multiple Scripts
  • On-Demand Recording
  • Outbound Call Center
  • Parameterized Testing
  • Performance Management
  • Performance Metrics
  • Performance Testing Tools
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Predictive Dialer
  • Preview Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements-Based Testing
  • SMS Messaging
  • Scheduled Recording
  • Sentiment Analysis
  • Social Media Integration
  • Software Testing Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Test Script Reviews
  • Testing Scripts
  • Text to Speech
  • Third-Party Integrations
  • Virtual Assistant
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • Workflow Management
  • Workforce Management

Total features 72

  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Assessment Management
  • Audio Capture
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Automatic Transcription
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Surveys
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Security
  • Email Management
  • Employee Coaching Tools
  • Event Triggered Actions
  • Feedback Management
  • File Transfer
  • For Sales Teams/Organizations
  • Hierarchical View
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • KPI Monitoring
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • List Management
  • Live Chat
  • Load Scenarios
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Move & Copy
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Multiple Scoring Models
  • Multiple Scripts
  • On-Demand Recording
  • Outbound Call Center
  • Parameterized Testing
  • Performance Management
  • Performance Metrics
  • Performance Testing Tools
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Predictive Dialer
  • Preview Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements-Based Testing
  • SMS Messaging
  • Scheduled Recording
  • Sentiment Analysis
  • Social Media Integration
  • Software Testing Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Test Script Reviews
  • Testing Scripts
  • Text to Speech
  • Third-Party Integrations
  • Virtual Assistant
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • Workflow Management
  • Workforce Management
  • HubSpot CMS Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Jira Align
  • Microsoft Azure
  • Microsoft Teams
  • PagerDuty
  • Pipedrive
  • SNMP .Net Component
  • Salesforce Tool Suite
  • Salesforce.org Nonprofit Cloud
  • ServiceNow
  • ServiceNow IT Service Management
  • ServiceNow Problem Management
  • Zendesk Suite
  • Zoho CRM Plus
  • HubSpot CMS Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Jira Align
  • Microsoft Azure
  • Microsoft Teams
  • PagerDuty
  • Pipedrive
  • SNMP .Net Component
  • Salesforce Tool Suite
  • Salesforce.org Nonprofit Cloud
  • ServiceNow
  • ServiceNow IT Service Management
  • ServiceNow Problem Management
  • Zendesk Suite
  • Zoho CRM Plus

Compare similar products