Deep Talk vs Emojot
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Overview
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
All-in-one SaaS platform that provides multiple solutions across the customer lifecycle, including Customer/Employee Experience Management, Customer Success Management, Online Reputation Management, Social Listening and Tracking, Workflow Management, and Analytics and Operational Intelligence.
All-in-one SaaS platform that provides multiple solutions across the customer lifecycle, including Customer/Employee Experience Management, Customer...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
US$90.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$150.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.8/ 5Features
4.6/ 5Customer Service
4.6/ 5Value for Money
4.8/ 5Ease of Use
4.8/ 5Features
4.8/ 5Customer Service
4.8/ 5Value for Money
4.7/ 5Features
Total features 39
- 360 Degree Feedback
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appraisal History
- Approval Process Control
- Assessment Management
- Audience Engagement
- Audit Trail
- Authentication
- Benchmarking
- Brand Tracking
- Business Process Automation
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Scheduling
- Case Management
- Categorisation/Grouping
- Charting
- Churn Management
- Click Tracking
- Commenting/Notes
- Communication Management
- Competitor Monitoring
- Compliance Tracking
- Configurable Workflow
- Contact Management
- Content Discovery
- Continuous Feedback
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Connectors
- Data Discovery
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Migration
- Data Storage Management
- Data Visualization
- Database Support
- Document Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Reminders
- Email Templates
- Email Tracking
- Employee Database
- Employee Directory
- Employee Onboarding
- Employee Profiles
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Sales Teams/Organizations
- For eCommerce
- Forecasting
- Forms Management
- Full Text Search
- GDPR Compliance
- Gamification
- Graphical Workflow Editor
- HTML Editor
- Hashtag Tracking
- Health Score
- ID Scanning
- Image Library
- Individual Development Plans
- Issue Management
- Keyword Filtering
- Landing Pages/Web Forms
- Lead Capture
- List Management
- Machine Learning
- Metadata Management
- Mobile Access
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multi-Location
- Multiple Data Sources
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- No-Code
- Onboarding
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Pre-Registration
- Predictive Analytics
- Preview Functionality
- Prioritization
- Progress Tracking
- Project Workflow
- Pulse Surveys
- Question Library
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- Review Sharing
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Sales Trend Analysis
- Search/Filter
- Secure Data Storage
- Self Assessment
- Self Check-In/Check-Out
- Self Service Portal
- Self-service Analytics
- Sentiment Analysis
- Skills Assessment
- Social Media Integration
- Social Media Monitoring
- Subscriber Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Text Analysis
- Third-Party Integration
- Third-Party Integrations
- Topic Classification
- Topic Clustering
- Training Management
- Trend Analysis
- User Management
- User Profiles
- Visitor Tracking
- Visual Analytics
- Visual Discovery
- WYSIWYG Editor
- Widgets
- Wireless Internet Access Control
- Workflow Configuration
- Workflow Management
Total features 178
- 360 Degree Feedback
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appraisal History
- Approval Process Control
- Assessment Management
- Audience Engagement
- Audit Trail
- Authentication
- Benchmarking
- Brand Tracking
- Business Process Automation
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Scheduling
- Case Management
- Categorisation/Grouping
- Charting
- Churn Management
- Click Tracking
- Commenting/Notes
- Communication Management
- Competitor Monitoring
- Compliance Tracking
- Configurable Workflow
- Contact Management
- Content Discovery
- Continuous Feedback
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Connectors
- Data Discovery
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Migration
- Data Storage Management
- Data Visualization
- Database Support
- Document Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Reminders
- Email Templates
- Email Tracking
- Employee Database
- Employee Directory
- Employee Onboarding
- Employee Profiles
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Sales Teams/Organizations
- For eCommerce
- Forecasting
- Forms Management
- Full Text Search
- GDPR Compliance
- Gamification
- Graphical Workflow Editor
- HTML Editor
- Hashtag Tracking
- Health Score
- ID Scanning
- Image Library
- Individual Development Plans
- Issue Management
- Keyword Filtering
- Landing Pages/Web Forms
- Lead Capture
- List Management
- Machine Learning
- Metadata Management
- Mobile Access
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multi-Location
- Multiple Data Sources
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- No-Code
- Onboarding
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Pre-Registration
- Predictive Analytics
- Preview Functionality
- Prioritization
- Progress Tracking
- Project Workflow
- Pulse Surveys
- Question Library
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- Review Sharing
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Sales Trend Analysis
- Search/Filter
- Secure Data Storage
- Self Assessment
- Self Check-In/Check-Out
- Self Service Portal
- Self-service Analytics
- Sentiment Analysis
- Skills Assessment
- Social Media Integration
- Social Media Monitoring
- Subscriber Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Text Analysis
- Third-Party Integration
- Third-Party Integrations
- Topic Classification
- Topic Clustering
- Training Management
- Trend Analysis
- User Management
- User Profiles
- Visitor Tracking
- Visual Analytics
- Visual Discovery
- WYSIWYG Editor
- Widgets
- Wireless Internet Access Control
- Workflow Configuration
- Workflow Management
Integrations
- Google Sheets
- Intercom
- SurveyMonkey
- Typeform
- Zapier
Not provided by vendor