---
description: Compare monday CRM vs Churn360 for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare monday CRM vs Churn360 | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [monday CRM \<span\>vs\</span\> Churn360](https://www.getapp.za.com/compare/2056613/2059331/monday-crm/vs/churn360)

# Compare monday CRM vs Churn360

Canonical: https://www.getapp.za.com/compare/2056613/2059331/monday-crm/vs/churn360

> Detailed comparison between monday CRM and Churn360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | monday CRM | Churn360 |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 453 | 9 |
| **Starting Price** | US$12,00 | US$399,00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### monday CRM

- Activity Dashboard
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Customer Engagement
- Customizable Reports
- Deal Management
- Lead Management
- Onboarding
- Performance Management
- Performance Metrics
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Task Management
- Third-Party Integrations
- Usage Tracking/Analytics
- Workflow Management

### Churn360

- Activity Dashboard
- Activity Tracking
- CRM
- Customer Database
- Customer Engagement
- Onboarding
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Task Management
- Third-Party Integrations
- Usage Tracking/Analytics
- Workflow Management

## Links

- [View monday CRM Profile](https://www.getapp.za.com/software/2056613/monday-crm)
- [View Churn360 Profile](https://www.getapp.za.com/software/2059331/churn360)
- [View Original Comparison](https://www.getapp.za.com/compare/2056613/2059331/monday-crm/vs/churn360)

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