---
description: Compare Covetrus Ascend vs Instinct Science for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Covetrus Ascend vs Instinct Science | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/77/veterinary/software) > [Covetrus Ascend \<span\>vs\</span\> Instinct Science](https://www.getapp.za.com/compare/2058135/2066226/covetrus-ascend/vs/instinct-emr)

# Compare Covetrus Ascend vs Instinct Science

Canonical: https://www.getapp.za.com/compare/2058135/2066226/covetrus-ascend/vs/instinct-emr

> Detailed comparison between Covetrus Ascend and Instinct Science. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Covetrus Ascend | Instinct Science |
| **Overall rating** | 5.0/5 | 4.9/5 |
| **Total Reviews** | 7 | 234 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Covetrus Ascend

- API
- Accounting
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Management
- Imaging and X-rays
- Invoice Management
- Patient Records Management
- Prescription Processing
- Reminders
- Reporting & Statistics
- Status Tracking
- Template Management
- Treatment Planning
- Workflow Management

### Instinct Science

- API
- Accounting
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Management
- Imaging and X-rays
- Invoice Management
- Patient Records Management
- Prescription Processing
- Reminders
- Reporting & Statistics
- Status Tracking
- Template Management
- Treatment Planning
- Workflow Management

## Links

- [View Covetrus Ascend Profile](https://www.getapp.za.com/software/2058135/covetrus-ascend)
- [View Instinct Science Profile](https://www.getapp.za.com/software/2066226/instinct-emr)
- [View Original Comparison](https://www.getapp.za.com/compare/2058135/2066226/covetrus-ascend/vs/instinct-emr)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Covetrus Ascend vs Instinct Science | GetApp South Africa 2026","description":"Compare Covetrus Ascend vs Instinct Science for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/2058135/2066226/covetrus-ascend/vs/instinct-emr","about":[{"@id":"https://www.getapp.za.com/software/2058135/covetrus-ascend#software"},{"@id":"https://www.getapp.za.com/software/2066226/instinct-emr#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/2058135/2066226/covetrus-ascend/vs/instinct-emr#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/2058135/2066226/covetrus-ascend/vs/instinct-emr#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Covetrus Ascend","description":"Running a vet practice is chaotic. Everyone is often wearing multiple hats. ​Your time is spent doing more work with fewer team members, thanks to industry staffing challenges.\n\nCovetrus is committed to partnering with you to future-proof your practice. ​How? ​By leveraging unparalleled insights and expertise from our leading Asia Pacific veterinary technology, distribution, products and consulting businesses. There is no other provider across the market with this breadth of insight. We are a global company with a local focus and passion.​ +1,300 practices across the Asia Pacific trust Covetrus Technology Solutions with our leading PMS solutions, cloud-based Covetrus Ascend, RxWorks and VisionVPM.\n\n​Ascend is designed to address industry challenges and reduce practice chaos. Our dedication to your success is exemplified through our premium customer success program. Your customer success specialist will partner with you and ensure that you are supported, maximising the use of your technology and seeing a return on investment.​ You're also backed with 24/7 technical support, we have team members in Australia, New Zealand and the UK. In fact, our AU, NZ, and UK presence includes not just support, but also sales, marketing, product management, development and onboarding—plus a strong and growing community of customers in each region. Ascend users have saved +16 hours per week thanks to its intuitive interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4f601a16-52b8-417c-ade1-155b6f309cc2.png","url":"https://www.getapp.za.com/software/2058135/covetrus-ascend","@id":"https://www.getapp.za.com/software/2058135/covetrus-ascend#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":7},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Instinct Science","description":"Instinct is the new cloud-based operating system for the modern veterinary hospital. From simple outpatient procedures to complex critical care cases, Instinct's user-friendly platform helps you seamlessly collaborate with your team, streamline your workflows, and optimize patient care with three digital tools that are powerful alone, but even better together.\n\n-ITP is a stand-alone workflow system that serves as your patient nerve center, digitizing outpatient and inpatient treatment flows.\n-EMR is a full electronic medical record and practice management system, built out of our meticulously designed Treatment Plan platform.\n-InstinctScripts is a  first-of-its-kind e-prescribing module connecting veterinary practices and pharmacies to streamline Rx and refill workflows.\n\nWith expert-guided tools like our patient safety warning system, automated charge capture, vitals management, digital treatment sheets, and hospital-wide communication boards, Instinct can help supercharge your team's efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bf371200-b5d5-4ecc-9fe5-39850710bcde.png","url":"https://www.getapp.za.com/software/2066226/instinct-emr","@id":"https://www.getapp.za.com/software/2066226/instinct-emr#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":234},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/2058135/2066226/covetrus-ascend/vs/instinct-emr#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Veterinary Software","position":2,"item":"/directory/77/veterinary/software","@type":"ListItem"},{"name":"Covetrus Ascend vs Instinct Science","position":3,"item":"https://www.getapp.za.com/compare/2058135/2066226/covetrus-ascend/vs/instinct-emr","@type":"ListItem"}]}]}
</script>
