SMART360 vs Fluentgrid CIS
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Overview
SMART360 is an Al-enabled Smart Utility Platform designed to meet the needs of small and mid-sized utilities. It is a unified platform for managing customer experience, work order management, billing and payments, and asset management.
SMART360 is an Al-enabled Smart Utility Platform designed to meet the needs of small and mid-sized utilities. It is a unified platform for managing...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Fluentgrid CIS is a utility management software that helps businesses connect services, metering, and billing, prevent theft, manage exceptions, track legal cases, enable audits, and self-service.
Fluentgrid CIS is a utility management software that helps businesses connect services, metering, and billing, prevent theft, manage exceptions,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
No images available
Pricing
Starting from
US$1.39/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
5/ 5Features
5/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 60
- Accounting
- Activity Dashboard
- Alerts/Escalation
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Auditing
- Automatic Backup
- Benchmarking
- Billing & Invoicing
- Billing Rate Management
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Cost Tracking
- Customer Database
- Customer Management
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Visualization
- Database Support
- Dispatch Management
- Electronic Payments
- Equipment Maintenance
- Expense Management
- Fixed Asset Management
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Forecasting
- Historical Reporting
- Inventory Management
- Load Management
- Maintenance Management
- Maintenance Scheduling
- Meter Data Management
- Metered Billing
- Mobile Access
- Mobile Alerts
- Monitoring
- Non-Metered Billing
- Online Payments
- Payment Collection
- Payment Reminders
- Penalty/Cut-Off Processing
- Preventive Maintenance
- Progress Tracking
- Rate Management
- Real-Time Monitoring
- Real-Time Reporting
- Recurring/Subscription Billing
- Refund Management
- Reporting & Statistics
- Routing
- Self Service Portal
- Support Ticket Management
- Third-Party Integrations
- Transaction History
- Usage Tracking/Analytics
- User Management
- Work Order Management
- Workflow Management
- Workforce Management
Total features 29
- Accounting
- Activity Dashboard
- Alerts/Escalation
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Auditing
- Automatic Backup
- Benchmarking
- Billing & Invoicing
- Billing Rate Management
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Cost Tracking
- Customer Database
- Customer Management
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Visualization
- Database Support
- Dispatch Management
- Electronic Payments
- Equipment Maintenance
- Expense Management
- Fixed Asset Management
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Forecasting
- Historical Reporting
- Inventory Management
- Load Management
- Maintenance Management
- Maintenance Scheduling
- Meter Data Management
- Metered Billing
- Mobile Access
- Mobile Alerts
- Monitoring
- Non-Metered Billing
- Online Payments
- Payment Collection
- Payment Reminders
- Penalty/Cut-Off Processing
- Preventive Maintenance
- Progress Tracking
- Rate Management
- Real-Time Monitoring
- Real-Time Reporting
- Recurring/Subscription Billing
- Refund Management
- Reporting & Statistics
- Routing
- Self Service Portal
- Support Ticket Management
- Third-Party Integrations
- Transaction History
- Usage Tracking/Analytics
- User Management
- Work Order Management
- Workflow Management
- Workforce Management
Integrations
- Stripe
Not provided by vendor
