Dialogflow vs Cognigy.AI
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Overview
Dialogflow allows users to build AI-powered chatbots and conversational agents, with natural language understanding and intent recognition, text, and speech processing. It allows developers to design custom virtual agents for bots, applications, services, and devices.
Dialogflow allows users to build AI-powered chatbots and conversational agents, with natural language understanding and intent recognition, text, and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
US$2,500.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.3/ 5Features
4.3/ 5Customer Service
4/ 5Value for Money
4.5/ 5Ease of Use
4.7/ 5Features
4.6/ 5Customer Service
4.8/ 5Value for Money
4.8/ 5Features
Total features 7
- AI-assisted Development
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Autoresponders
- Business Process Automation
- CRM
- Calendar Management
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Generation
- Contextual Guidance
- Custom Development
- Customer Database
- Customer Experience Management
- Customer Service Analytics
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Data Visualization
- Database Support
- Deployment Management
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Developers
- For Sales Teams/Organizations
- For eCommerce
- Graphical Workflow Editor
- IVR
- Inbox Management
- Integrations Management
- Intent Recognition
- Interaction Tracking
- Interactive Content
- Knowledge Base Management
- Lead Capture
- Live Chat
- Machine Learning
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multiple Data Sources
- Multiple Scripts
- Natural Language Processing
- Natural Language Search
- On-Demand Communications
- Performance Metrics
- Performance Monitoring
- Personalization
- Personalization and Recommendation
- Phone Key Input
- Pre-Configured Bot
- Pre-recorded Messages
- Predictive Dialer
- Process/Workflow Automation
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- SMS Messaging
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Support Ticket Management
- Templates
- Text to Speech
- Third-Party Integrations
- Version Control
- Video Support
- Virtual Assistant
- Virtual Personal Assistant (VPA)
- Visual Analytics
- Visual Modeling
- Voice Customization
- Widgets
Total features 115
- AI-assisted Development
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Autoresponders
- Business Process Automation
- CRM
- Calendar Management
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Generation
- Contextual Guidance
- Custom Development
- Customer Database
- Customer Experience Management
- Customer Service Analytics
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Data Visualization
- Database Support
- Deployment Management
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Developers
- For Sales Teams/Organizations
- For eCommerce
- Graphical Workflow Editor
- IVR
- Inbox Management
- Integrations Management
- Intent Recognition
- Interaction Tracking
- Interactive Content
- Knowledge Base Management
- Lead Capture
- Live Chat
- Machine Learning
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multiple Data Sources
- Multiple Scripts
- Natural Language Processing
- Natural Language Search
- On-Demand Communications
- Performance Metrics
- Performance Monitoring
- Personalization
- Personalization and Recommendation
- Phone Key Input
- Pre-Configured Bot
- Pre-recorded Messages
- Predictive Dialer
- Process/Workflow Automation
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- SMS Messaging
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Support Ticket Management
- Templates
- Text to Speech
- Third-Party Integrations
- Version Control
- Video Support
- Virtual Assistant
- Virtual Personal Assistant (VPA)
- Visual Analytics
- Visual Modeling
- Voice Customization
- Widgets
Integrations
- 8x8 Contact Center
- AWS CloudFormation
- Automation Anywhere
- Avaya Enterprise Cloud
- BambooHR
- Dialogflow
- Google Chat
- Google Maps
- HubSpot CRM
- Jira
- Meta for Business
- Microsoft Azure
- Microsoft Teams
- SS&C Blue Prism
- Salesforce Platform
- ServiceNow
- SignalWire
- Slack
- Telegram
- Tungsten TotalAgility
- Twilio
- Twitter/X
- UiPath
- Viber
- Voximplant Platform
- Yext
- 8x8 Contact Center
- AWS CloudFormation
- Automation Anywhere
- Avaya Enterprise Cloud
- BambooHR
- Dialogflow
- Google Chat
- Google Maps
- HubSpot CRM
- Jira
- Meta for Business
- Microsoft Azure
- Microsoft Teams
- SS&C Blue Prism
- Salesforce Platform
- ServiceNow
- SignalWire
- Slack
- Telegram
- Tungsten TotalAgility
- Twilio
- Twitter/X
- UiPath
- Viber
- Voximplant Platform
- Yext
