Dialshree vs yoummday
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Overview
DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.
DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.
Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
₹59.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$0.11/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.7/ 5Customer Service
4.8/ 5Value for Money
4.6/ 5Ease of Use
4.3/ 5Features
4/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 96
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customizable Caller ID
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Email Management
- Email Templates
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Knowledge Base Management
- Lead Capture
- Lead Management
- List Management
- Live Chat
- Macros/Templated Responses
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-User Collaboration
- On-Demand Recording
- Outbound Call Center
- Performance Management
- Performance Metrics
- Predictive Dialer
- Preview Dialer
- Prioritization
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Ticket Management
- Virtual Voicemail
- VoIP
- Voice Mail
- Workflow Management
Total features 38
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customizable Caller ID
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Email Management
- Email Templates
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Knowledge Base Management
- Lead Capture
- Lead Management
- List Management
- Live Chat
- Macros/Templated Responses
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-User Collaboration
- On-Demand Recording
- Outbound Call Center
- Performance Management
- Performance Metrics
- Predictive Dialer
- Preview Dialer
- Prioritization
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Ticket Management
- Virtual Voicemail
- VoIP
- Voice Mail
- Workflow Management
Integrations
- CRM++ CTI
- Cloud IP PBX
- Dial-Office IP PBX
- QuickBooks Desktop
- QuickBooks Online
- Salesforce CTI Toolbar
- SugarCRM
- SuiteCRM
- Third Party Risk Management
- Virtual IP PBX
- Vtiger CRM
- CRM++ CTI
- Cloud IP PBX
- Dial-Office IP PBX
- QuickBooks Desktop
- QuickBooks Online
- Salesforce CTI Toolbar
- SugarCRM
- SuiteCRM
- Third Party Risk Management
- Virtual IP PBX
- Vtiger CRM
