Avaya Cloud Office vs Callroute
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Overview
Avaya Cloud Office is a cloud-based collaboration and unified communications solution for SMBs. The software combines calling and chat, with support for multiple devices per number and seamless switching between mobile and desk phones.
Avaya Cloud Office is a cloud-based collaboration and unified communications solution for SMBs. The software combines calling and chat, with support...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Integrate & manage Microsoft Teams Phone & users in one portal.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
£1.55/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
3.9/ 5Features
4.0/ 5Customer Service
4/ 5Value for Money
3.6/ 5Ease of Use
4.7/ 5Features
4.8/ 5Customer Service
5/ 5Value for Money
4.8/ 5Features
Total features 11
- Business Process Automation
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Chat/Messaging
- Computer Telephony Integration
- Customer Experience Management
- Employee Coaching Tools
- Multi-Channel Communication
- Multi-User Collaboration
- Presentation Streaming
- Productivity Tools
- Quality Management
- Recording
- Reporting/Analytics
- Screen Sharing
- Self Service Portal
- Third-Party Integrations
- Video Conferencing
- VoIP Connection
Total features 10
- Business Process Automation
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Chat/Messaging
- Computer Telephony Integration
- Customer Experience Management
- Employee Coaching Tools
- Multi-Channel Communication
- Multi-User Collaboration
- Presentation Streaming
- Productivity Tools
- Quality Management
- Recording
- Reporting/Analytics
- Screen Sharing
- Self Service Portal
- Third-Party Integrations
- Video Conferencing
- VoIP Connection
