Glassbox vs SimpleWorks

Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and manage customer journeys across applications. The solution offers various features such as session replays, funnel analysis, mobile app analytics, data capturing, digital record keeping, heatmaps, error analysis, and more. Glassbox also facilitates third-party interaction with various applications such as Google Analytics and Adobe Analytics.
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)
  • Chat
SimpleCRM is an AI-enabled CRM solution for midsize to large businesses in the Asia Pacific region. The solution supports a portfolio of products that cater to various business requirements such as accounting, CRM, marketing, and more.
SimpleCRM is an AI-enabled CRM solution for midsize to large businesses in the Asia Pacific region. The solution supports a portfolio of products...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$30.00/year

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.9 /5
(54)

Ease of Use

4.9/ 5

Features

4.9/ 5

Customer Service

4.9/ 5

Value for Money

4.9/ 5

Overall rating

4.5 /5
(15)

Ease of Use

4.1/ 5

Features

4.4/ 5

Customer Service

4.5/ 5

Value for Money

4.3/ 5

Total features 78

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Availability Testing
  • Behavior Analytics
  • Behavioral Analytics
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Canned Responses
  • Case Management
  • Channel Management
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Management
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Compliance Management
  • Configurable Alerts
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Management
  • Contextual Guidance
  • Conversion Rate Optimization
  • Conversion Tracking
  • Corrective and Preventive Actions (CAPA)
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Element Analytics
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Embeddable Maps
  • Engagement Tracking
  • Event Logs
  • Event Marketing Software
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • Floor Plans & Maps
  • For Financial Institutions
  • For Insurance Industry
  • For Sales Teams/Organizations
  • For Science
  • For Websites
  • Forecasting
  • Forms Automation
  • Forms Management
  • Funnel Analysis
  • GDPR Compliance
  • Geographic Maps
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Heatmaps
  • Hierarchical Mapping
  • Hover Maps
  • Image Library
  • Image Overlay
  • Incident Management
  • Insurance Management
  • Intent Recognition
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Management
  • Issue Tracking
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Leaderboards
  • List Management
  • Live Chat
  • Mail Server Monitoring
  • Marketing Automation
  • Marketing Reports
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Mobile Survey
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location Monitoring
  • Multiple Data Sources
  • Multiple User Accounts
  • NPS Survey Structure
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • No-Code
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Preview Functionality
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Catalog
  • Progress Tracking
  • Prospecting Tools
  • Quality Assurance
  • Question Branching
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revenue Management
  • Risk Alerts
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Scheduled Testing
  • Scheduled/Automated Reports
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Speech Recognition
  • Strategic Planning
  • Support Audio/Images/Video
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Templates
  • Territorial Mapping
  • Territory Management
  • Text Analysis
  • Third-Party Integrations
  • Transaction Monitoring
  • Transfers/Routing
  • Trend Analysis
  • Uptime Reporting
  • User Interaction Tracking
  • User Management
  • Version Control
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Analytics
  • Widgets
  • Workflow Configuration
  • Workflow Management

Total features 227

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Availability Testing
  • Behavior Analytics
  • Behavioral Analytics
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Canned Responses
  • Case Management
  • Channel Management
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Management
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Compliance Management
  • Configurable Alerts
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Management
  • Contextual Guidance
  • Conversion Rate Optimization
  • Conversion Tracking
  • Corrective and Preventive Actions (CAPA)
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Element Analytics
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Embeddable Maps
  • Engagement Tracking
  • Event Logs
  • Event Marketing Software
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • Floor Plans & Maps
  • For Financial Institutions
  • For Insurance Industry
  • For Sales Teams/Organizations
  • For Science
  • For Websites
  • Forecasting
  • Forms Automation
  • Forms Management
  • Funnel Analysis
  • GDPR Compliance
  • Geographic Maps
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Heatmaps
  • Hierarchical Mapping
  • Hover Maps
  • Image Library
  • Image Overlay
  • Incident Management
  • Insurance Management
  • Intent Recognition
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Management
  • Issue Tracking
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Leaderboards
  • List Management
  • Live Chat
  • Mail Server Monitoring
  • Marketing Automation
  • Marketing Reports
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Mobile Survey
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location Monitoring
  • Multiple Data Sources
  • Multiple User Accounts
  • NPS Survey Structure
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • No-Code
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Preview Functionality
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Catalog
  • Progress Tracking
  • Prospecting Tools
  • Quality Assurance
  • Question Branching
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revenue Management
  • Risk Alerts
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Scheduled Testing
  • Scheduled/Automated Reports
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Speech Recognition
  • Strategic Planning
  • Support Audio/Images/Video
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Templates
  • Territorial Mapping
  • Territory Management
  • Text Analysis
  • Third-Party Integrations
  • Transaction Monitoring
  • Transfers/Routing
  • Trend Analysis
  • Uptime Reporting
  • User Interaction Tracking
  • User Management
  • Version Control
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Analytics
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • Adobe Analytics
  • Ameyo
  • Asterisk
  • Docusign
  • Finacle
  • Google Analytics 360
  • Instagram
  • Mailchimp
  • Metabase
  • Microsoft Power BI
  • Ozonetel
  • PayPal
  • Qualtrics LTI
  • Telegram
  • Twitter/X
  • Viber
  • WhatsApp
  • Adobe Analytics
  • Ameyo
  • Asterisk
  • Docusign
  • Finacle
  • Google Analytics 360
  • Instagram
  • Mailchimp
  • Metabase
  • Microsoft Power BI
  • Ozonetel
  • PayPal
  • Qualtrics LTI
  • Telegram
  • Twitter/X
  • Viber
  • WhatsApp